The Christmas rush is exposing the limitations of internet-only retailers as surging orders cause delivery delays, allowing Europe’s shops to fight back with “click and collect” services and more in-store theatre.
E-tail is hugely promising for Amazon and Snapdeal in India—but it often doesn’t deliver.
Fashion retailers are using data to deliver individualised customer experiences, from personal homepages to targeted in-store promotions.
Holiday shopping on the Web rose 17 percent to a record $2.04 billion on Cyber Monday, researcher ComScore Inc. said, as consumers took advantage of online deals.
Black Friday, the annual rite of retail that commands American attention the day after Thanksgiving, is catching on around the world. People from London to Leipzig to London, Ontario are starting to rush big box stores the next day.
The head of Future Group, one of India’s largest and most established retailers, admits he can’t keep up with web sites like Snapdeal and Flipkart when it comes to spending money to entice shoppers to buy online.
Amazon.com Inc’s sales projections for the crucial holiday quarter disappointed, and third-quarter results missed Wall Street’s targets, sending the online retailer’s shares 9 percent lower.
Google Inc. expanded its online shopping and delivery services to more U.S. cities as it challenges Amazon.com Inc. to win customers.
Amazon.com Inc, the online juggernaut whose rapid expansion helped derail many a brick-and-mortar retail chain, may soon open its first physical store, at a prime site in Midtown Manhattan.
The China Edit is a weekly curation of the most important fashion business news and analysis from and about the world’s largest luxury market.