Finding Your M.O. | Part 15: Customer Loyalty and Satisfaction

A Moda Operandi Private Viewing Event | Source: pomegranateandpatchouli.com

Finding Your M.O. is an on-going series on The Business of Fashion penned by Áslaug Magnúsdóttir, co-founder and CEO of Moda Operandi, on her experience at the helm of a fashion-technology start-up. Last time, in Part 14, we examined the challenges of going corporate. Today, we delve into customer loyalty. RIYADH, Saudi Arabia — I’m writing this instalment of Finding Your M.O. from our largest market outside the US: the Middle

…Continue Reading

Finding Your M.O. | Part 14: Going Corporate

[caption id="attachment_40346" align="alignnone" width="500" caption="Source: zoonar.de"][/caption] Finding Your M.O. is an on-going series on The Business of Fashion penned by Áslaug Magnúsdóttir, co-founder and CEO of Moda Operandi, on her experience at the helm of a fashion-technology start-up. Last time, in Part 13, we took a close look at how a founder and CEO should allocate time. Today, we examine the challenges of going corporate. NEW YORK, United States — As in life, the time comes when every company needs to grow up. It’s an amazing but challenging process. Young start-ups are like babies: unrestricted by rules, processes or systems and constantly learning, adapting and growing. But as your company grows and takes on more and more employees, it suddenly starts to become an adult. And the…

…Continue Reading

Finding Your M.O. | Part 13: Planning Your Time

Source: newmanandwhite.com

Finding Your M.O. is an on-going series on The Business of Fashion penned by Áslaug Magnúsdóttir, co-founder and CEO of Moda Operandi, on her experience at the helm of a fashion-technology start-up. Last time, in Part 12, we examined when to shift strategies. Today, we look at how a founder and CEO should allocate their time. NEW YORK, United States — In 2000, I graduated from business school and joined McKinsey & Company as a

…Continue Reading

Finding Your M.O. | Part 12: Re-inventing Yourself

Source: deviantbits.com

Finding Your M.O. is an on-going series on The Business of Fashion penned by Áslaug Magnúsdóttir, co-founder and CEO of Moda Operandi, on her experience at the helm of a fashion-technology start-up. Last time, in Part 11, we examined how to motivate and retain talent. Today, we explore when to shift strategies. NEW YORK, United States — Moda Operandi (M’O) is less than two years old. But we recently announced a major shift in

…Continue Reading

Finding Your M.O. | Part 11: Motivating and Retaining Talent

Source: teamimpetus.com

Finding Your M.O. is an on-going series on The Business of Fashion penned by Áslaug Magnúsdóttir, co-founder and CEO of Moda Operandi, on her experience at the helm of a fashion-technology start-up. Last time, in Part 10, we examined the process of team building. Today, we explore how to motivate and retain talent. NEW YORK, United States — Any MBA programme will tell you that managing people is perhaps the biggest challenge that a

…Continue Reading

Finding Your M.O. | Part 10: Building the Team

Finding Your M.O. is an on-going series on The Business of Fashion penned by Áslaug Magnúsdóttir, co-founder and CEO of Moda Operandi, on her experience at the helm of a fashion-technology start-up. Last time, in Part 9, we looked at customer acquisition. Today, we examine how to build a great team. NEW YORK, United States — To build a successful business you need to have the right team in place. But what constitutes the right

…Continue Reading