CEO Talk | Stephanie Phair, Director, TheOutnet.com
LONDON, United Kingdom — Nineteen months ago at the time of its launch, The Outnet was better known as Net-a-Porter’s cheap and cheerful younger sister. Now, it seems, the discount fashion retailer is all grown up, and getting an extreme makeover.
Each month, The Outnet receives over one million unique visitors, less than ten percent of which overlap with the existing Net-a-Porter customer base. The United States, where The Outnet has experienced year on year growth of over 90 percent, now constitutes its biggest market. And, 70 percent of the product on The Outnet does not come from Net-a-Porter, so The Outnet has its own buying teams and relationships with brand partners. All of this seems to be working wonders, leading to an estimated annual turnover of more than $50 million, something that took more than 5 years for Net-a-Porter to achieve.
But like a teenager coming-of-age (nineteen months is a long time in the digital world), the Outnet is carving a new path to move out of its big sister’s shadow. On Thursday, the company will unveil a new brand identity and website design which, according to the Outnet, gives “a wink to French Vogue.” Gone is the ubiquitous pink circle and in is a new minimalist, streamlined look that has a much more upscale feel. It seems that The Outnet wants to show that just because you shop at a discount doesn’t mean you can’t look and feel like a million bucks.
BoF got the exclusive interview with Stephanie Phair, Director of TheOutnet.com, to learn more about the website’s new branding strategy, its plans for mobile commerce and the state of online discount fashion retailing in general.








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