Chavie Lieber

BoF Professional Exclusive

Inside the Covid-19 Customer Service Crisis

2 July 2020 • By Chavie Lieber

BoF Professional Exclusive

Inside the Covid-19 Customer Service Crisis

Crippled with shipment delays and mountains of returns, brands are crumbling under an influx of inquiries — and losing customers along the way. Here’s how to turn it around.

News & Analysis

Suzy Menkes Exits Vogue International

1 July 2020 • By Chavie Lieber

1 July 2020 • By Chavie Lieber

The veteran journalist, best known for her work at the International Herald Tribune, joined Condé Nast International six years ago to lead runway show coverage and develop its live events business.

News & Analysis

Suzy Menkes Exits Vogue International

The veteran journalist, best known for her work at the International Herald Tribune, joined Condé Nast International six years ago to lead runway show coverage and develop its live events business.

BoF Professional Exclusive

How the Rich Are Shopping Right Now

30 June 2020 • By Chavie Lieber

BoF Professional Exclusive

How the Rich Are Shopping Right Now

A focus group of US shoppers from New York to Dallas reveals what the wealthy are prioritising.

BoF Professional Exclusive

Can the Subscription Box Model Be Saved?

23 June 2020 • By Chavie Lieber

BoF Professional Exclusive

Can the Subscription Box Model Be Saved?

Beauty and clothing subscription boxes saw a surge in new customers during Covid-19. Can they navigate the business model's high costs and low retention levels?

BoF Professional Exclusive

How to Do Pride Marketing Right

16 June 2020 • By Brian Baskin and Chavie Lieber

BoF Professional Exclusive

How to Do Pride Marketing Right

With parades cancelled and civil rights protests top of mind, many fashion brands are rethinking how they show their support for the LGBTQ community.

BoF Professional Exclusive

Following Mass Layoffs, Diane von Furstenberg Faces an Uncertain Future

15 June 2020 • By Chavie Lieber

BoF Professional Exclusive

Following Mass Layoffs, Diane von Furstenberg Faces an Uncertain Future

As the company refocuses its prospects on China amid the pandemic, more than 75 percent of the 400-person staff has been let go, while 18 out of 19 stores are closing. But the contemporary brand's business model was challenged long before Covid-19.

BoF Professional Exclusive

Michael Kors Is the Latest Brand to Depart from the Fashion Calendar

15 June 2020 • By Chavie Lieber

15 June 2020 • By Chavie Lieber

The American fashion giant will move to producing two collections per year, and will sell its clothes to retailers before it reveals its product to the public. It also will skip New York Fashion Week this September.

BoF Professional Exclusive

Michael Kors Is the Latest Brand to Depart from the Fashion Calendar

The American fashion giant will move to producing two collections per year, and will sell its clothes to retailers before it reveals its product to the public. It also will skip New York Fashion Week this September.

BoF Professional Exclusive

What Fashion Investors Are Betting on Now

9 June 2020 • By Chavie Lieber

BoF Professional Exclusive

What Fashion Investors Are Betting on Now

Money for fashion’s start-up scene hasn't dried up entirely, but investors say they are backing concepts that cater to shoppers who are hyper-aware of their finances, health and the planet.

Voices From the Black Fashion Community on Moving Forward

3 June 2020 • By Chavie Lieber

Voices From the Black Fashion Community on Moving Forward

Venture capitalists, designers, journalists and influencers reflect on how the fashion industry can demonstrate true allyship — in business, in person and on social media.

News & Analysis

Designer Aurora James Calls on Retailers to Commit to Black-Owned Businesses

31 May 2020 • By Sarah Kent and Chavie Lieber

31 May 2020 • By Sarah Kent and Chavie Lieber

As the US sinks into further turmoil over the death of another black man by the hands of the police, the Brother Vellies owner is asking the fashion industry to do more to combat systemic racism.

News & Analysis

Designer Aurora James Calls on Retailers to Commit to Black-Owned Businesses

As the US sinks into further turmoil over the death of another black man by the hands of the police, the Brother Vellies owner is asking the fashion industry to do more to combat systemic racism.