Skip to main content
BoF Logo

The Business of Fashion

Agenda-setting intelligence, analysis and advice for the global fashion community.

Target Has More Web Woes During Debut of Lilly Pulitzer Line

Target Corp.’s website malfunctioned during the release of another highly anticipated line of designer goods, leading to plenty of online angst.
By
  • Bloomberg

NEW YORK, United States — Target Corp.'s website malfunctioned during the release of another highly anticipated line of designer goods, leading to plenty of online angst.

Clothes and home products created by Lilly Pulitzer, a colorful beachwear brand, were to go on sale on its website early Sunday. About 1 a.m. New York time, the company said on its Twitter feed that the website was “updating and will be shoppable soon.” About five hours later, the company said it was working. By then, the site said much of the line was sold out, to the dismay of many.

“Disappointed!” read a Twitter post from Beth Chapman, owner of a bridal boutique in Clinton, Connecticut. “Logged on from midnight to 1 am & it wasn’t available. Logged back on at 7 am and you were virtually sold out!”

The line also sold well in stores, with shoppers lining up at locations across the country Sunday.

ADVERTISEMENT

The glitch was reminiscent of Target’s debut of Italian fashion house Missoni’s line in September 2011. The online rush crashed Target’s entire website for most of the day, while also bringing lots of criticism from customers.

Target, in a statement, said heavy traffic to the site resulted in its slowness.

“We realize there is an extreme amount of excitement around this collaboration, and we apologize for any disappointment this may have caused,” the statement said.

By Matt Townsend. Editors: Nick Turner, Sylvia Wier, Gregory Mott.

© 2024 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions

More from Retail
Analysis and advice from the front lines of the retail transformation.

Why Esprit’s Ambitious Rebrand Fell Short

The company is in talks with potential investors after filing for insolvency in Europe and closing its US stores. Insiders say efforts to restore the brand to its 1980s heyday clashed with its owners’ desire to quickly juice sales in order to attract a buyer.


How Adidas Sambas Took Over the World

The humble trainer, once the reserve of football fans, Britpop kids and the odd skateboarder, has become as ubiquitous as battered Converse All Stars in the 00s indie sleaze years.


view more

Subscribe to the BoF Daily Digest

The essential daily round-up of fashion news, analysis, and breaking news alerts.

The Business of Fashion

Agenda-setting intelligence, analysis and advice for the global fashion community.
CONNECT WITH US ON
The Business of Beauty Global Awards - Deadline 30 April 2024
© 2024 The Business of Fashion. All rights reserved. For more information read our Terms & Conditions, Privacy Policy, Cookie Policy and Accessibility Statement.
The Business of Beauty Global Awards - Deadline 30 April 2024