Intelligence

When Online Shopping Goes Wrong

3 April 2018 • By Chantal Fernandez

3 April 2018 • By Chantal Fernandez

In the age of Amazon, shoppers have little patience. Here’s how retailers are using personal service — and the occasional free dog toy — to retain customers when the worst happens.

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Intelligence

When Online Shopping Goes Wrong

In the age of Amazon, shoppers have little patience. Here’s how retailers are using personal service — and the occasional free dog toy — to retain customers when the worst happens.

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Bits & Bytes

Bits & Bytes | Online Luxury Market to Triple by 2025, Stitch Fix Shares Fall 6 Percent

13 March 2018 • By Victoria Berezhna

13 March 2018 • By Victoria Berezhna

This week, online sales of personal luxury goods are set to reach $90 million, while Stitch Fix shares fall after posting second-quarter results.

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Bits & Bytes

Bits & Bytes | Online Luxury Market to Triple by 2025, Stitch Fix Shares Fall 6 Percent

This week, online sales of personal luxury goods are set to reach $90 million, while Stitch Fix shares fall after posting second-quarter results.

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News & Analysis

Harvey Nichols Partners With Farfetch in Online Push

12 March 2018 • By Reuters

12 March 2018 • By Reuters

The department store will sell accessories and clothes through the platform as it looks to boost web sales and reach more customers online.

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News & Analysis

Harvey Nichols Partners With Farfetch in Online Push

The department store will sell accessories and clothes through the platform as it looks to boost web sales and reach more customers online.

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Bits & Bytes

Bits & Bytes | Apple Watch Outperforms Swiss Watchmakers, Amazon and Target in War Over Apparel

20 February 2018 • By Victoria Berezhna

20 February 2018 • By Victoria Berezhna

This week, Apple sells more watches than the entire Swiss watchmaking industry, while Apple and Target are in competition for the same customer.

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Bits & Bytes

Bits & Bytes | Apple Watch Outperforms Swiss Watchmakers, Amazon and Target in War Over Apparel

This week, Apple sells more watches than the entire Swiss watchmaking industry, while Apple and Target are in competition for the same customer.

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Intelligence

Cracking Luxury's Customisation Challenge

20 February 2018 • By Tamison O'Connor

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Intelligence

Cracking Luxury's Customisation Challenge

Luxury brands have been slow to seize the opportunity in mass customisation. Could a platform player help solve the problem?

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Fashion-Tech

Chanel Strikes Farfetch Deal to Augment Boutiques

19 February 2018 • By Vikram Alexei Kansara and Kati Chitrakorn

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Fashion-Tech

Chanel Strikes Farfetch Deal to Augment Boutiques

The French luxury house has inked a strategic partnership with the fashion platform, but still has no plans to sell its ready-to-wear and handbags online.

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This Week in Fashion

The Drumroll to Farfetch’s $5 Billion IPO

16 February 2018 • By BoF Team

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This Week in Fashion

The Drumroll to Farfetch’s $5 Billion IPO

Over the last year, the fashion ‘unicorn’ has made a series of major announcements designed, in part, to prime the market for a blockbuster IPO set for September 2018.

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News & Analysis

Burberry Teams up with Farfetch in Online Push

15 February 2018 • By Reuters

15 February 2018 • By Reuters

Burberry will work closely with Farfetch to expand its distribution globally, giving the British brand access to over 150 countries.

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News & Analysis

Burberry Teams up with Farfetch in Online Push

Burberry will work closely with Farfetch to expand its distribution globally, giving the British brand access to over 150 countries.

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Bits & Bytes

Bits & Bytes | Intel Launches Smart Glasses, AI Retail Spending to Reach $7 Billion

6 February 2018 • By Victoria Berezhna

6 February 2018 • By Victoria Berezhna

This week, Intel makes its first foray into wearables, while retailers are set to spend over $7.3 billion on AI by 2022.

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Bits & Bytes

Bits & Bytes | Intel Launches Smart Glasses, AI Retail Spending to Reach $7 Billion

This week, Intel makes its first foray into wearables, while retailers are set to spend over $7.3 billion on AI by 2022.

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Fashion-Tech

On Road to Autumn IPO, Farfetch Inks Middle East Deal

31 January 2018 • By Vikram Alexei Kansara

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Fashion-Tech

On Road to Autumn IPO, Farfetch Inks Middle East Deal

The fashion ‘unicorn’ has entered into a joint venture with Chalhoub Group ahead of a $5 billion IPO that is set for September 2018, according to sources close to the deal.

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