Uniqlo

BoF Professional Exclusive

Inside the Covid-19 Customer Service Crisis

2 July 2020 • By Chavie Lieber

BoF Professional Exclusive

Inside the Covid-19 Customer Service Crisis

Crippled with shipment delays and mountains of returns, brands are crumbling under an influx of inquiries — and losing customers along the way. Here’s how to turn it around.

News & Analysis

Fast Retailing Predicts 44% Annual Profit Decline Due to Coronavirus

9 April 2020 • By Reuters

9 April 2020 • By Reuters

The owner of brands including Uniqlo and Theory also cut its full-year dividend outlook fro ¥480 ($4.41) per share, down from ¥500, as it reels from economic challenges beyond its key China market.

News & Analysis

Fast Retailing Predicts 44% Annual Profit Decline Due to Coronavirus

The owner of brands including Uniqlo and Theory also cut its full-year dividend outlook fro ¥480 ($4.41) per share, down from ¥500, as it reels from economic challenges beyond its key China market.

News & Analysis

Uniqlo Reopens Stores in China After Coronavirus Outbreak

28 February 2020 • By Reuters

28 February 2020 • By Reuters

The brand’s parent company Fast Retailing announced that it has reopened more than 100 stores in the country, while 125 remain closed.

News & Analysis

Uniqlo Reopens Stores in China After Coronavirus Outbreak

The brand’s parent company Fast Retailing announced that it has reopened more than 100 stores in the country, while 125 remain closed.

BoF Professional Exclusive

Everything Fashion Brands Need to Know About the Coronavirus

6 February 2020 • By Zoe Suen

BoF Professional Exclusive

Everything Fashion Brands Need to Know About the Coronavirus

Crisis management and contingency planning should be top of the agenda, as the coronavirus' ripple effect continues to impact people and businesses around the world.

BoF Professional Exclusive

Why Disney Merch Is Suddenly Big in China

23 January 2020 • By Casey Hall

BoF Professional Exclusive

Why Disney Merch Is Suddenly Big in China

Gucci, Adidas and Uniqlo are all playing it safe this Chinese New Year. Will their cutesy collaborations pay off during one of the biggest moments in the global shopping calendar?

News & Analysis

Fast Retailing Cuts Outlook After Asia Strife Hits Uniqlo Sales

9 January 2020 • By Reuters

9 January 2020 • By Reuters

The company was impacted by Hong Kong protests and a South Korean consumer boycott.

News & Analysis

Fast Retailing Cuts Outlook After Asia Strife Hits Uniqlo Sales

The company was impacted by Hong Kong protests and a South Korean consumer boycott.

Uniqlo Founder Resigns as SoftBank Board Member

27 December 2019 • By Reuters

27 December 2019 • By Reuters

Uniqlo founder Tadashi Yanai will step down from SoftBank's board at the end of this month.

Uniqlo Founder Resigns as SoftBank Board Member

Uniqlo founder Tadashi Yanai will step down from SoftBank's board at the end of this month.

BoF Professional Exclusive

Battling the Retail Apocalypse: What Worked and What Didn't

9 December 2019 • By Cathaleen Chen

BoF Professional Exclusive

Battling the Retail Apocalypse: What Worked and What Didn't

The last decade was the most transformative for retail since the rise of big-box stores in the 1980s. To drive traffic and better engage consumers, companies have tried out a number of different tactics. What were gimmicks and what stuck?

News & Analysis

Japan's Fast Retailing Partners With Two Robotic Startups

13 November 2019 • By Reuters

13 November 2019 • By Reuters

Asia's biggest fashion retailer is investing millions in automation technology to improve shipping processes at their global warehouses.

News & Analysis

Japan's Fast Retailing Partners With Two Robotic Startups

Asia's biggest fashion retailer is investing millions in automation technology to improve shipping processes at their global warehouses.

News & Analysis

Japan's Fast Retailing Likely Hit by South Korea Boycott

9 October 2019 • By Reuters

9 October 2019 • By Reuters

A diplomatic spat between the two countries has caused sales in South Korea to fall 40 percent year-on-year in July and more in August.

News & Analysis

Japan's Fast Retailing Likely Hit by South Korea Boycott

A diplomatic spat between the two countries has caused sales in South Korea to fall 40 percent year-on-year in July and more in August.