Senior or Principal Product Designer (multiple B2B & B2C openings) (all genders)

29 May 2020
20 Jul 2022
The Zalando Community of Practice brings together over 190+ product designers, each with their own unique mix of skills (Strategy, UX, UI, Service Design and specialty skills like motion design, branding, creative technology and typography).

We combine empathy, science and creativity to make engaging and joyful user experiences to ultimately reimagine fashion. To us, fashion is a way to enable people to connect and to bring them together, to express themselves, to create change and facilitate diversity.

Product Designers steer this change on a variety of missions within a diverse range of business units. This one listing represents a variety of openings within Zalando: B2C work driving our core business; B2B work that will help us achieve our platform strategy; and employee-facing (B2E) software design to make us all more effective.

Would you like to hear more from our Product Design community? Kaan Lutfi Caglar, a Principal Product Designer, shared his working day in our ongoing series on the Medium blog.


At Zalando, our vision is to be the starting point for fashion - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you're great for this role, so please avoid including your picture, age, and marital status in your CV as well.

We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process.

do.BETTER - our diversity & inclusion strategy:
Our employee resource groups:

Act as a customer advocate throughout the whole creative process while being a great sparring partner to our product managers.
  • Discover unmet needs for Zalando products and identify opportunities to make them more joyful and usable. Drive user research along the customer journey to discover pain points and needs.
  • Define and break down the complexity of various products into a seamless and enjoyable experience. Define problem statements using the generated insights to make sure we're working on the right problems and opportunities.
  • Design inspiring human-centered solutions. Bring concepts to life by iteratively creating prototypes at all levels of fidelity. Leverage user frameworks and data to identify opportunities to reduce complexity and simplify the user journey.
  • Deliver the best designs by shepherding them through to implementation. Provide excellent and clearly detailed documentation of designs to engineers.
  • You leverage qualitative and quantitative research methodologies, translating insights into product design concepts
  • You are willing to solve problems by generating and iterating on multiple solutions
  • You facilitate and communicate clearly and convincingly in English (sharing knowledge and insights, explaining design rationales, building common understanding, spreading excitement around a customer experience vision, etc.)

    Career Development
    • We offer peer-to-peer performance reviews twice a year
    • Learn and develop through our extensive Zalando training platform
    • Join regular all-hands, team meetings, Q&A-sessions, and quarterly anonymous employee surveys to ask your questions and provide your feedback
    • Support from an international team of experts; mentoring and professional development opportunities

    • 2 days paid leave per year for volunteering
    • Minimum of 27 holiday days per calendar year
    • Online sports courses, wellbeing, and nutrition advice offered by Humanoo personal wellbeing coach app
    • Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources

    • Flexible working hours
    • Relocation assistance for internationals
    • If you work from an office in your role, a choice of office equipment to be delivered to you, to support you working from home due to COVID-19 safety

    • Access to the employee shares program
    • 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge
    • Discounts from a wide range of external partners

    • Employee parents' forums and employee resource group
    • Supported transition into and out of parental leave, with a buddy and re-onboarding plan
    • 3 fully-paid child sick days per year
    • Free counseling, assistance, and referral service for all matters concerning yourself and your family via the F├╝rstenberg Institute

It's the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the starting point for fashion in Europe. We connect customers, brands, and partners across 23 markets.

Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 46 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests.

Our values:

do.More - our sustainability strategy:

Follow us on Instagram:

Please note that all applications must be completed using the online form - we do not accept applications via email.