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Teamlead Account Management (m/f/d)

Employer
Zalando
Location
Ansbach
Closing date
20 Oct 2020

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Function
Customer Service
Level
Manager
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Job Details

THE OPPORTUNITY
At Tradebyte you work hand in hand with the biggest players in e-commerce - from hip fashion brands to big online shops. We offer you an open work structure and an incomparable team spirit. We believe that work and passion are compatible and for that we offer the appropriate surroundings. With continuous growth, we are looking for new colleagues who share our passion for work. Love what you do - do what you love. Become part of Tradebyte, an independent company within the Zalando Group!

WHAT WE'RE LOOKING FOR
  • You have profound knowledge in the eCommerce field and have led teams therein for at least three years
  • You excel through competent leadership and take on disciplinary tasks
  • Ideally, you already know our product "TB.One" or have worked with it
  • You have a high level of understanding of business and IT processes
  • You have already worked with tools like Salesforce, Google Suite, Jira and Confluence
  • You have an entrepreneurial spirit and problem-solving skills, which ensure that you achieve your strategic objectives
  • You are characterized by individual initiative, resilience, and assertiveness
  • You are well organized, proactive, and assertive, but still a team player who enjoys working in an international environment
  • You have great communication skills that make it easier for you to work with colleagues, stakeholders, and management
  • Fluent German and English skills complete your profile


YOUR RESPONSIBILITIES
  • You are responsible for a team, which knows exactly what our international customers need in order to develop their full potential
  • You drive the (inter)national development of Tradebyte's Enterprise customers by providing tailor-made services and solutions
  • You use your strategic and organizational talent to increase output and success by pushing the efficiency of processes
  • You are constantly looking for ways to improve our services and market presence in an increasingly competitive environment
  • You have a leading role in building, cultivating and developing Direct-To-Consumer business
  • In close cooperation with your Team Owners, you act as an entrepreneur to support the Business Unit's development
  • You build strong relationships with your most important Key Accounts, coordinate customer meetings, work on strategic roadmaps and ensure a smooth daily work process


WHAT YOU CAN EXPECT FROM US
  • Open-minded tech-culture
  • Flat hierarchies & "Come as you are" culture
  • Supervised onboarding program
  • Flexible working hours & possibility to work from home
  • Unique working culture with plenty of creative freedom
  • Variety of health services
  • Modern offices in loft-style
  • Internal and external development opportunities
  • Free parking lots & immediate vicinity to train station
  • Legendary corporate events
  • 40% Zalando & 30% Zalando Lounge discount
  • Beverages & snacks for free
    ... and more!


INTERESTED?
Looking forward to receive your application!

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store​
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
 Berlin
Germany
10243
Germany
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