Skip to main content

This job has expired

Deputy Boutique Manager 1 1 - Cartier

Employer
Richemont
Location
Riyadh, Saudi Arabia
Closing date
22 Jun 2020

View more

Function
Sales & Business Development
Level
Manager
Send job

Job Details

Cartier

J ob mission

As an Ambassador of the Maison, he/she efficiently assists the Boutique Manager/ Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

Main accountabilities

1. Team Management & People Development
  • Under the supervision of the Boutique Manager, designs the optimum organization, recruits the right profiles and ensures proactively talent pipe­line in his/her boutique. Drives performance and compensation management, ensures people de­velopment (career committees, mid-year discus­sions, training & development plans), motivates and reinforces engagement
  • Is responsible for of the integration and training of new comers
  • Ensures the day-to-day management, training, coaching and motivation of the boutique team
  • Ensures the day-to-day management of the Care Service team

2. Boutique Performance Management
  • Assists the Boutique Manager to make a diagnosis based on a solid performance analysis, review of competencies and environment to define action plans to achieve Maison, boutique and category sales targets
  • Leads the implementation and monitoring of the action plans
  • Assists the Boutique Manager to optimize bou­tique performance and profitability, notably through the breakdown of all boutique targets into monthly, daily and individual targets
  • Assists the Boutique Manager to monitor the boutique KPIs

3. Boutique Operations & Administration
  • Is responsible for the back office and administra­tion of the boutique
  • Ensures the execution and delivery in time of all boutique reports
  • Oversees the boutique expenses
  • Implements group, Maison and boutique policies, procedures and guidelines

4. Client Relationship & Portfolio Development
  • Assists the Boutique Manager to ensure a unique and highly professional client service within the boutique
  • Assists the Boutique Manager to implement and monitor the ROI on CRM programs and actions
  • Acts as an Ambassador of the Maison and supports the Boutique Manager to build direct contact with VIPs


Job Requirements:
  • Bachelor's Degree
  • Minimum 5 - 7 years of related work experience preferred in high end luxury indusrty
  • People Management and leadership skills
  • Business acumen
  • Strategic thinking
  • Client intelligence
  • Excellent representation skills
  • Fluent in Arabic and English

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH
Send job

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert