VIE - Client Marketing Relations & Services Coordinator - Munich - Cartier

Recruiter
Richemont
Location
Munich, Germany
Posted
29 May 2020
Closes
23 Jun 2020
Ref
17396-en_US
Cartier

MAIN PURPOSE

In this role the VIE sill support the implementation of all client projects in all networks (Boutiques / Watch partners / e-commerce) in Cartier Northern Europe subsidiary (Germany / Austria / Czech Republic and Eastern European countries) to build and strengthen client relationships

KEY RESPONSIBILITIES

  • Provide analysis and presentations to follow up business development per client target (e.g. loyalty program, specific customer-targeted action plan...)
  • Animate database to ensure data quality and follow clientelling opportunities
  • Build and implement specific client service programs for all networks and in close collaboration with all departments (logistics, service platform, commercial etc.)
  • Set-up and follow-up campaign management (e.g. gifting plan, mailings, customer experience barometer...)
  • Ensure long-term relations with intermediaries or external client partners


JOB REQUIREMENTS

  • Master's degree in the field of management
  • Good knowledge of English and German (French is a plus)
  • Analytical skills and excellent know-how of MS Office and business intelligence tools
  • Strong interpersonal and communicational skills
  • First professional experience in fashion or luxury retailers as a plus
  • Curiosity / adaptability and hands-on mindset


ELIGIBILITY TO THE VIE PROGRAM
  • Candidates between 18 and 28 years old
  • Nationals of Member States of the European Economic Area (EAA), who have fulfilled their national service obligations