Senior Product Manager - Payment Methods

Dortmund, Germany
16 Apr 2020
16 Apr 2021
Full Time

As a Senior Product Manager Payment Methods, you are responsible for the integration of 3rd party payment methods into our payment stack. You drive the discovery of relevant payment methods as well as all the activities for their technical integration.

  • You will identify the new payment methods that are most relevant for our customers and our business in all our 17 markets and align on a roadmap with your stakeholders
  • You, together with your engineering team, will define an abstraction layer for all payment methods that allows us to minimize the payment-method-specific knowledge in other parts of our solution stack and based on that abstraction, drive the implementation of new integrations, either with your team or with external support
  • You identify and monitor an appropriate set of KPIs that allow us to track convenience, customer satisfaction, operational health and commercial success of all available payment methods
  • You continuously review and refine the ways of working with your peers and engineering team to increase quality, efficiency and predictability of our product development process
  • Professional experience: You are an expert of the payment methods most relevant in Europe, incl. the specificities of credit card processing and have worked on payment methods integration projects before
  • Customer obsession: You understand what customer problems the various payment methods address and how we can best make use of those solutions within fashion e-commerce
  • Analytical thinking and abstraction: You are capable to abstract the specificities of the API of various payment methods for a unified approach to integration, while still making sure that their unique capabilities are available to our end users in the most convenient way
  • Operational excellence: You know how to make sure that the solutions your team is building meets both functional and non-functional requirements and how to set up the appropriate level of monitoring for your team’s solutions and those 3rd party solutions you are connected to
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.


Zalando is Europe’s leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email. 

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