Workforce, RPA Developer

Recruiter
Farfetch
Location
Porto, PT
Posted
04 Jun 2020
Closes
19 Jun 2020
Ref
4e2ac6eb-3998-41ca-acc0-b0b38cf80e96
Function
Human Resources
Level
Manager
Farfetch exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global technology platform for luxury fashion, connecting creators, curators and consumers.

Operations

We're passionate about operational excellence, acting with our customers always in our heart. From Content Creation, to Payments and Fraud, to Delivery and Customer Care Services, we're creating seamless and luxury experiences for our customers all around the world.

Porto

Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. We welcome new ideas and a large number of our people. From Account Management to Technology and Product, whatever your skills are, you'll find your fit here. You can have an informal meeting in the treehouse or play the piano in your lunch break!

The Role

Reporting to the Workforce, RPA Lead, you will be primarily responsible for leading the

operating model of RPA execution. Key responsibilities focus on build and deploy automations focus on improve our Workforce efficiency, productivity and increase capacity.

This position will work closely with Customer Excellence leadership structure, and with

our internal WFO Solutions teams to operate and optimize RPA development.

What you'll do:

  • Analyze user needs and develop RPA solutions
  • Work with business SMEs to design and develop solutions based on specification needs
  • Recommend software upgrades to optimize operational efficiency
  • Collaborate with other developers to design and optimize code
  • Create flowcharts and user guides for new and existing programs
  • Document all programming tasks and procedures
  • Perform routine software maintenance
  • Perform system integrity tests to ensure all robots are running properly
  • Monitor virtual workforce (robots)


Who you are:

  • Education Bachelor's Degree in Science, Math, Engineering or related field.
  • Minimum 3 years programming experience in .NET with C#, C++, VB, Java, python
  • Experience with customer service, problem solving skills, and excellent written and oral communication skills
  • Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance required
  • Experience working with a Robotic Process Automation tool, preferably UiPath

Working closely with Customer Excellence leadership structure, and with our internal WFO Solutions teams you will be responsible for leading the operateing model and optimize RPA development and execution.

Similar jobs

More searches like this

Similar jobs