Supervisor of Store Operations

Job Summary:

The Supervisor, Store Operations, will assist in managing resources efficiently to drive business and maximize productivity meeting all standards of service, merchandising and operational standards.

Responsibilities:

• Lead by example in creating a professional selling environment by communicating and exemplifying Lafayette 148 brand standards

• Maximize sales and service expectations to exceed company standards, by working closely with the Store Manager on creating initiatives to enhance sales and developing solutions based on the business needs  
• Maintain and build brand image by providing product knowledge and guidance on client development to Stylist 

• Engage with the community and local businesses, developing relationships and working closely with the Store Manager on developing marketing strategies
• Actively seeks input from customers to measure satisfaction and ensure consistent adherence to service standards
• Ensure merchandise is presented following corporate visual, marketing, and operational directives & standards
• Identify and communicate customers’ requests and merchandise opportunities to the Store Manager
• Oversee all operational functions within the store, operational functions may include: processing end of day cash reconciliation, reporting daily revenues, training, inventory control, loss prevention, opening/closing procedures and troubleshooting of system issues
• Manage overall business, service and operational needs of the store in the absence of the Store Manager

Desired Background:

• Bachelor’s degree

Experience:

• 1-3 years of management experience within the luxury/designer sector preferred

Skills:

• Highly organized, team player, effective communicator and able to adapt quickly to changing priorities

• Proficiency in utilizing available technology
• Must be flexible and have the ability work evenings, weekends and holiday schedule