Manager - Global Communications

Gap Inc.
San Francisco, California, United States
05 Jun 2020
06 Sep 2020
About Gap Inc.

Our past is full of iconic moments - but our future is going to spark many more. Our brands - Gap, Banana Republic, Old Navy, Athleta, INTERMIX and Hill City - have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years.

But we're more than the clothes that we make. We know that business can and should be a force for good, and it's why we work hard to make product that makes people feel good, inside and out. It's why we're committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us.

About the role

We are storytellers. We inform, inspire and unify all who live, shop + steward our portfolio of iconic brands.

The Communications Manager will play an important role within Gap Inc.'s Global Communications team to craft and execute CEO and executive communications and content. This is a great opportunity to help articulate Gap Inc.'s story and reinforce strategic initiatives in compelling, creative ways. The manager will help elevate the voices of the CEO and other senior leaders through engaging events, narrative development, presentation and more.

The successful candidate is someone who works with senior executives with confidence, collaborates effectively within matrixed teams, and shapes compelling content across multiple formats and channels. We are looking for someone who is curious and excited to tell our story.

As part of a high-performing team, the successful candidate will have a bias for action, be comfortable working in a fast-moving environment and bring a solid understanding of the executive communications function, a good understanding of corporate and financial communications, including a working knowledge of the business media environment, and is proficient with tracking metrics and reporting results.

This role entails creating and managing communications for broad audiences internally and externally, in a global and culturally-diverse setting through compelling communications.

What you'll do

  • Build and manage proactive communications plans -- including content, execution timelines, and distribution strategies -- for internal and external audiences in support of the CEO and executive team.
  • Write compelling, persuasive internal and external content in support of the CEO and executive team.
  • Distil and synthesize data and information from across the company to develop a range of communications materials (speeches, bylines, blog posts, press releases, presentations, etc.)
  • Create and manage project timelines to ensure deadlines are met and events run seamlessly.
  • Understand business priorities, company values and industry trends to shape audience-relevant communications.
  • Use metrics and reporting to track internal results, measure effectiveness, and identify needs: measure and track results; prepare presentations and reports for executives; and leverage results to make recommendations and refine communications approach.

Who you are

  • An individual contributor who is curious about our business and is confident and responsive working with executives.
  • Minimum 5 years of directly relevant experience knowledge, skills and abilities; in-house Corporate Communications experience ideal, and experience with financial communications a plus.
  • Superb, persuasive writing skills, experience on an executive communications team, and proficient at executive presentations and reports.
  • Highly organized with acute attention to detail and proven track record of working in a cross-functional communications environment.
  • Demonstrated agility with juggling multiple projects under deadline, optimizing resources and self-prioritizing work.
  • A successful candidate is highly collaborative, inclusive, creative and flexible.
  • Experience defining KPIs, managing reporting and showcasing data-driven results.

Benefits at Gap Inc.

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

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