Senior Technical Program Manager

Location
San Francisco, California
Posted
17 Jun 2020
Closes
12 Sep 2020
Ref
4764589002
Function
Technology
As a Senior Technical Program Manager at The RealReal, you'll be working cross-functionally with Engineering, DevOps, IT, and Information Security to ensure projects are focused and on track. 

What You Get To Do Every Day
  • In partnership with Product and Engineering managers, own aspects of driving development and delivery of technical solutions to meet the needs of our largest customers and the overall TRR product roadmap
  • Provide IT project management support for our large and often highly complex, enterprise-level implementations of TRR - including custom development and configuration efforts - each of which may include multiple integration and customization efforts delivered via concurrent work streams
  • Support the development of milestone and detailed project plans that identify a clear path to success, and lead development teams that are executing to the plan, making adjustments as needed and reporting status on the plan as frequently as needed
  • Manage the daily work across cross-org engineering work streams to ensure release delivery success (includes capturing and communicating sprint commitment and execution status, sprint backlog and burndown info, and ensuring that requirements are fully met and tested prior to release to UAT and production)
  • Oversee scope definition, including driving backlog grooming and managing the change control process for the project
  • Coordinate the content creation among teams for recurring monthly presentations, business reviews, risk assessments, and other processes across the technology org.
  • Identify key dependencies, plans for risks, and collaborates with appropriate stakeholders to create effective mitigation strategies as required
  • Partner with Engineering and Product teams to prepare solution approaches, provide estimates, and write and size stories

What You Bring To The Role
  • Bachelor's Degree preferred, but may be substituted with significant experience and proven ability to drive delivery
  • Substantive technical project management experience
  • 8+ years of experience in IT-related professional services, project management and / or system design, development and implementation
  • Must be highly collaborative and comfortable working cross-functionally
  • Excellent organization and demonstrated communications skills
  • Ability to work with teams across TRR and our enterprise customers' IT and business functions
  • Ability to quickly become deeply familiar with TRR's current and planned capabilities, the scope of a specific implementation, integration and / or customization effort, as well as the customer's business objectives and success criteria
  • Thorough understanding and knowledge of the principles and methodologies associated with IT project management including requirements gathering, documentation, and traceability across the SDLC an proven ability to deliver IT projects on time and on budget
  • Strong writing skills, with a casual and confident tone
  • Organized, professional, and quick-witted
  • Creative and resourceful - always finds a way to unblock yourself and your team
  • Attentive to the details that make projects successful

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we're growing fast and fundamentally changing the way people buy and sell luxury - a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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