TALENT POOL - Customer Service Advisor - Watchfinder

Recruiter
Richemont
Location
Maidstone, United Kingdom
Posted
25 Jun 2020
Closes
22 Oct 2020
Ref
18583-en_US
Level
Manager
Watchfinder

Join Watchfinder and build your career today!

https://www.youtube.com/watch?v=APv4PrNWiZU&feature=embtitle

TALENT POOL

What is a talent pool?

Even if we have no vacancies in this area, we are interested in your profile. By registering in our talent pool we have the opportunity to contact you directly about new vacancies that arise at Watchfinder. Please note that we will only contact you if we have a suitable vacancy for you. Compared to applications for vacancies, you will not receive a rejection if the profile does not match. Therefore register in our talent pool and prepare with us for your next career step!

WE ARE LOOKING FOR

Watchfinder&Co. are always on the lookout for driven and ambitious customer service professionals for our Aftersales team at our Headquarters in Maidstone, Kent.

Are you an ambitious and self-motivated customer service professional with a passion for luxury watches? Do you thrive when working in a customer-centric environment where customer satisfaction is paramount?

This customer service position will see you interacting with customers both in-person and via the telephone to support with aftersales queries, whilst providing an outstanding level of service at all times. Adopting a proactive attitude, supporting clients with all aftersales enquiries. The ideal candidate should have previous experience working within a service or repairs environment, with excellent time and diary management,

A successful Customer Service Advisor at Watchfinder is passionate about our brands and products, adaptable to each individual customer and their needs, and always conducts themselves in a professional manner.

WHAT WE LOOK FOR IN A CUSTOMER SERVICE ADVISOR...

  • Passionate about luxury retail and delivering exceptional service to customers
  • Strong communication skills with the ability to adapt to different customers and their needs
  • Ability to take in technical information with a willingness to learn about our products
  • Excellent problem-solving skills
  • Highly organised with the ability to prioritise own workload
  • Be a team player who will put team success ahead of personal gain


If you meet the above criteria then please apply now to register in our talent pool and we will be in contact once we have a vacancy available in your area!

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