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Area Retail Manager - Piaget

Employer
Richemont
Location
Shanghai, China
Closing date
19 Oct 2020

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Job Details

Piaget

REPORTING TO Regional Commercial Director

LOCATION Shanghai

MAIN PURPOSE

Area Retail Manager is responsible for Retail Operation Supervision, Retail Reporting, Retail Business Sales Achievement, and Retail Marketing and Business Development of all boutiques in the designated Area. He/she has the responsibility of ensuring that all Boutiques maintain the highest image and service standards of the Boutiques, assure the proper operational functioning, as well as achieve budgeted sales targets.
Area Manager is a Senior Team Coordinator, with good inter-personnel skills, able to communicate at all levels, not only with Boutique Teams but also with other related internal departments and external suppliers. A strong team player, he/she is also capable of taking initiatives to ensure that all Quantitative and Qualitative objectives are met.

KEY RESPONSIBILITIES

• Achieve sales BU and LE target, monitor by boutique KPIs and performance
• CRM, make sales team have strong customer centric sprit and create emotional sales to our clients. Knowing our clients well. Monitor by boutique through CRM convert to sales KPIs
• Event, prepare yearly marketing events and seeking affinity partners
• Keep consistence service standard including sales and aftersales clients
• Aftersales service standardized implement and handle customer compliance
• Boutique operation VM, Stock, audit, boutique discipline
• In boutique training(products and Mystery shopping) arrangement, check and follow up
• Monthly action plan preparing and weekly& monthly report and analysis
• Staff Management and development
• Preparing new boutiques opening
• Cross function collaboration
• Sales staff recruitment
• Business development, collect and provide qualitative market information and feedback on market trend

Geographical area under responsibility
Shanghai Metropolis

REQUIREMENT:
• Minimum BA degree and above
• 8 years or above retail management experience, luxury brands preferred
• Strong business acumen, aggressive in driving sales and entrepreneurial spirit
• Strong team building and leadership skills
• Good relationship with landlords
• Strong VICs development experience and skills
• Strong interpersonal, communication and organizational skills
• Great team leader and player, diligent, reliable and responsible
• Fluency in written and spoken Chinese and English
• Willing to travel on business

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH

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