Key Holder - WTC - Montblanc
- Employer
- Richemont
- Location
- City, New York, United States
- Closing date
- 26 Aug 2020
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- Function
- Sales & Business Development
- Level
- Manager
Job Details
KEY HOLDER - WTC, NYC
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Possess strong product knowledge of the entire line of Montblanc products.
- Advise and assist customers with their choices of Montblanc products for themselves and for gifts.
- Capture client information and actively develop a client base, consistently adding information to further promote boutique relationships.
- Regularly contact clients regarding new products, events and follow up.
- Provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after sales service techniques.
- High expectations placed on teamwork and the ability to work professionally with fellow sales associates
EDUCATION AND/OR EXPERIENCE:
- Previous work experience should include retail sales.
- Experience in fine watches, jewelry, or luxury goods are desirable.
- Mandarin language skills desirable
SELLING SKILLS:
- A positive professional attitude and presentation.
- Excellent oral and written communication skills.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
COMPUTER SKILLS:
- Microsoft Windows, register systems, and internet applications
Company
With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.
- Location
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Geneva
CH
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