Key Holder - WTC - Montblanc

Recruiter
Richemont
Location
City, New York, United States
Posted
25 Jun 2020
Closes
10 Sep 2020
Ref
19026-en_US
Level
Manager
Montblanc

KEY HOLDER - WTC, NYC

ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Possess strong product knowledge of the entire line of Montblanc products.
  • Advise and assist customers with their choices of Montblanc products for themselves and for gifts.
  • Capture client information and actively develop a client base, consistently adding information to further promote boutique relationships.
  • Regularly contact clients regarding new products, events and follow up.
  • Provide outstanding customer service.
  • Develop a working knowledge of simple pen repair and after sales service techniques.
  • High expectations placed on teamwork and the ability to work professionally with fellow sales associates


EDUCATION AND/OR EXPERIENCE:
  • Previous work experience should include retail sales.
  • Experience in fine watches, jewelry, or luxury goods are desirable.
  • Mandarin language skills desirable


SELLING SKILLS:
  • A positive professional attitude and presentation.
  • Excellent oral and written communication skills.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


COMPUTER SKILLS:
  • Microsoft Windows, register systems, and internet applications

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