GANNI Store Manager, Stockholm

Recruiter
Ganni
Location
Stockholm (SE)
Posted
30 Jun 2020
Closes
30 Jul 2020
Level
Manager
Contract Type
Permanent
Hours
Full Time

GANNI is looking for an exceptional Store Manager for our store in Stockholm, Norrlandsgatan. 

 

PURPOSE OF JOB

As a GANNI Store Manager, you will be leading the GANNI sales every day as well as securing a profitable income. 

You take enormous pride in offering amazing service on the shop floor and you have the ability to act as a role model for your team. You will guide, coach and motivate your team to exceed sales targets whilst delivering exceptional customer service.

You have a real passion for everything GANNI and maintaining our high standards, when driving sales, hitting KPI targets and running your store to proactively motivate you.

You live by our company values and strive to promote our brand mission to your team.

 

KEY RESPONSIBILITIES

STORE

  • Lead and plan daily work and operations in store

  • Responsible for generating sales whilst acting proactively to secure all sales targets and KPIs being met.

  • Delivering exceptional customer service to all GANNI clients visiting your store.

  • Analyse performance reports and taking the required actions

  • Keep deadlines set by the retail management team.

  • Maintaining VM guidelines

  • Stock management in all aspects.

  • Responsible for in-store budgets.

TEAM MANAGEMENT 

  • Lead your team from the front and by being visible on the shop floor acting as a role model.

  • Coach and motivate your team to achieve their personal and store targets.

  • Take ownership of competitions and facilitate all workshops necessary to enhance performance.

  • Responsible for Store HR, keeping the team environment open, friendly, inclusive and transparent.

  • Recruitment of true GANNI team members as well as taking ownership of the on-boarding process.

  • Assisting in the termination of team members, who are not in line with GANNI standards.

  • Create and manage the daily, weekly and monthly team schedule according to budgets and other relevant tools.

  • Arrange and facilitate staff meetings every month

COMMUNICATION

  • Keep yourself and team members up to date with information from brand communication-platforms. 

  • Develop clear, consistent and organised lines of communication

  • Administrative duties such as reporting and communicating with the store team and other GANNI stakeholders.

DEVELOPMENT

  • Facilitate and execute PDP (personal development plan) with your team twice a year

  • Participate in all retail management meeting

  • Drive your own development and strive to enhance your leadership skills.

 

PROFESSIONAL QUALIFICATIONS

  • Solid and proven management background with at least 2 years of store management and team leading experience

  • Strong customer relations and CRM experience.

  • Experience working within a high-end retail brand

  • Sales driven, results motivated and goal oriented

  • Excellent communication skills

  • Experience with leading, motivating and providing excellent sales training to staff members

  • Excellent understanding of performance analysis to help drive the business

  • Ability to work in a fast-paced environment

  • Is fluent in English

 

PERSONAL QUALIFICATIONS

  • Natural flair for interacting and communicating with people

  • Highly organized, structured and service minded

  • Team player yet work well independently

  • Loyal and engaged in your workplace

  • Passionate about the GANNI brand

  • A consistent positive and open minded attitude towards life and the people in it.