Senior Manager, West Coast Facilities

The Senior Manager, West Coast Facilities will manage day to day operations and teams responsible for providing support to our E-Commerce and Headquarter location. We are seeking a highly motivated Facilities & Project Manager with an extensive skill set, which includes facilities management, project management including design, space management and day to day facilities support.

What You Get To Do Every Day

• Supervise a team of facilities staff (Managers, Generalists, Drivers, Porters) and external vendors, as well as lead cross functional facilities work with the Health & Safety, IT, Loss Prevention, Operations, and Procurement teams
• Monitor and ensure continuous improvement on key performance indicators (KPIs); Review utilities and supplies consumption and strive to minimize costs
• Source, negotiate and manage external vendor partnerships
• Oversee all building functions (including janitorial, landscaping, employee shuttles), and the coordination of maintenance work. moves, and schedules.
• Manage the upkeep of equipment, ongoing inspections of building systems, and supplies to meet health and safety standards
• Plan and oversee new construction and renovation projects and oversee all installations (telecommunications, heat, electricity, R&D equipment etc.) and refurbishments. Negotiate bids and contracts for third party workers and coordinate content and costs with department heads and building contractors.
• Allocate office space according to needs, revise floor layouts, etc including analyzing future business needs and forecasting office equipment purchases and space expansion.
• Manage a budget for building operations, renovations and service contracts.
• Control activities like parking space allocation, waste disposal, building security, service contracts, etc.

What You Bring To The Role

• Minimum 10-15 years' experience of facilities management in a fast-paced environment, including at least 3-5 years experience leading and managing teams
• Proactive and able to show initiative and ideas; Ability to make quick decisions
• Proven track record of effective negotiation skills
• Excellent verbal and written communication skills
• Excellent organizational and leadership skills
• Excellent project management skills
• Excellent multi-tasking skills with attention to details
• Good analytical/critical thinking
• Well-versed in ecommerce operations and facilities management best practices, including maintenance and repairs
• Experience with having to deal with city or township governments
• Provides hands-on facilities assistance when necessary
• Coordinate activities related to facilities maintenance, construction project management, space planning and move management
• Assemble and lead complex project management

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we're growing fast and fundamentally changing the way people buy and sell luxury - a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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