VM Production Coordinator

New York, United States
30 Jun 2020
28 Jul 2020

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.


A key role within the America's Visual Merchandising team, the VM Production Coordinator is responsible for d elivering world-class, brand-enhancing windows, instore touchpoints and other creative brand moments in the Americas region. The candidate is required to possess strong interpersonal skills and bring creativity, organization as well as a solution orientated approach to the department. They must be able to work independently while understanding the full strategic vision of the brand, displaying agility and flexibility to achieve results, and have the ability to think creatively and innovatively in a fast-paced environment.


  • Partner closely with Head Office in London to coordinate, produce and install all visual creative projects (windows, touchpoints, pop ups etc) in 73 retail locations across Canada, USA, Brazil and Mexico.
  • Create window layouts based on creative guidelines from Central HO to produce high quality window schemes in the most cost efficient manner.
  • Manage and track the America's windows and creative budget: Maintain timely submission of PO requests, negotiate with suppliers, forecast budget by scheme/by window for the year and supply up to date fiscal information to Finance and Central HO.
  • Liaise with multiple external vendors: Identifying and sourcing props, materials, hardware etc, and build a database of quality suppliers and manufacturers.
  • Coordinate creative calendar for installations within the region, including shipping and production of window displays, pop ups and other ad hoc moments.
  • Support and develop the field VM team by p roviding regular feedback and hands-on assistance with window installations to help refine the processes and upskill the teams.
  • Create window guideline packs to communicate to the region, including layouts, install details and other helpful tips.
  • Facilitate post project reviews to identify improvements in procedure, successes and failures and potential cost savings.
  • Manage and oversee the selection, production and installation of other creative projects e.g: graphics, vinyls, props etc.
  • Liaise closely with various cross functional partners (Architecture, Facilities, Events, etc).


  • Strong design background demonstrating detailed knowledge of display processes and technical disciplines, with a minimum of 5 years working within a similar role.
  • Strong communication and presentation skills with a passion for innovation, creativity and perfection.
  • Ability to manage and deliver large scale projects installing over a large number of locations at the same time.
  • Immaculate attention to detail and strong organizational skills.
  • Excellent computer skills including Adobe CS, Photoshop, PowerPoint, Excel, Word, etc.
  • Additional experience in 3d modeling, Rhino Sketch Up, Cinema 4d is preferable.
  • Experience of working in fashion, retail or art environments.
  • Expert understanding of production techniques both 2D and 3D.
  • Ability to travel internationally.
  • Ability to lift 50lbs.
  • Knowledge of Ariba/SAP.