Sales Personal Shopper

Sanne London
London (Central), London (Greater) (GB)
03 Jul 2020
03 Aug 2020
Contract Type
Full Time

Sanne is an exciting fashion start-up based in the heart of Knightsbridge.

We are a modern take of traditional Savile Row tailoring for men and women. Allowing women to also experience Saville Row tailoring, the empowering aspect of a suit and its connotation. Elevating female tailoring from day to night. Allowing women to harness it's power.

We are a small team working closely together, from design, to PR/marketing, and sales.

As Private Clients Manager, you will be responsible for growing Sanne’s private client base and driving revenue through personal shopping from the London showroom, and through home/office visits. Along with introducing new clients from your existing book to Sanne, you will provide seamless, luxury-quality customer service to all clients who come through the Sanne showroom in London. You will also actively outreach to new and existing customers via email, thereby building a loyal private client base across the UK, Europe and rest of World.

You must have previous experience from a luxury market and be keen to work within a fast growth environment.

You will be part of a growing team, who will work together to proactively increase the customer base through a variety of client acquisition methods. 

Job Duties: 

The role of Private Clients Manager will include a range of responsibilities including but not limited to:

  • Driving Sanne’s unique service offering to existing and new clients
  • Providing an end-to-end luxury service whilst building client relations with the brand
  • Driving incremental revenue to Sanne by bringing new clients to the brand through your database of clients, as well as finding new sources of high quality customer acquisition
  • Ensuring that all client data is efficiently captured and tracked
  • Flawlessly executing in-showroom and at-home service offering to all clients including existing customers in the Sanne database
  • Partnering with the Commercial Director and rest of the Private Client team to execute a unified retail strategy
  • Tracking personal sales against targets ensuring KPIs are met; reporting weekly and monthly in a timely and high quality manner whilst providing comprehensive feedback on customer engagement
  • Presenting a positive and professional image of the Sanne brand in all internal and external interaction
  • Social Media management
  • Business strategy development
  • Writing newsletters
  • Organizing events
  • Building and securing strategic collaborations and partnerships

Start Date: September 2020 


  • Flexible working hours
  • Company events & social hours
  • Work from home opportunities

The Ideal Candidate

  • A proactive self-starter who is results-oriented and has an entrepreneurial attitude
  • Excellent networking skills and ability to build strong relationships, both externally and internally within the company
  • Enthusiastic and innovative approach to private client management
  • Proactive identification of opportunities to further drive sales and raise brand awareness
  • Solid written and verbal communication skills with ability to articulate clearly and effectively, externally and internally
  • International mindset
  • Detail-oriented and organized
  • Hands-on mentality
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment


  • fashion luxury private sales: 5 years (Preferred)
  • Client Relationship Management: 5 years (Preferred)

Education:  A-Level or equivalent (Preferred)

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