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E-Business Coordinator, Merchandising - Cartier

Employer
Richemont
Location
New York, United States
Closing date
16 Jul 2020

Job Details

Cartier

Overview:

The Merchandising E-commerce will be the main point of contact for Ecommerce team for all stock and order fulfillment activities. The role will help to ensure stock needs are fulfilled to support sales objectives.

Responsibilities:

  • Field Collaboration
    • Communication with Ecommerce and Merchandising partners to build relationships & gather priorities.
    • Identify inventory opportunities by analyzing stock transfers & needs in collaboration with merchandising team.
    • Identify and monitor consumer's buying patterns and provide qualitative feedback to merchandising team.
  • Order management
    • Key contact for Ecommerce stock needs (Client Non Dedicated Stock orders)
    • Create Stock transfer requests for Ecommerce
    • Request stock and availability to Central team for special orders/ firm sales
    • Liaise with boutiques and Central team to ensure deliveries are met on time, and transfer guidelines & processes are being followed.
    • Logistics Follow-up (expedite shipments, prioritize deliveries, RTV's etc. quality follow-up)
  • Stock management
    • Main contact for stock availability for Ecommerce business.
    • Ensure Ecommerce is at appropriate inventory level vs. target, and stock constraints are communicated to Ecommerce and Merchandising teams.
    • Be familiarized with Network and International stock shortages and the impact on Ecommerce Business. Define priorities.
    • Proactively initiate stock balancing from Network and Warehouse when necessary
    • Analyze sales trends vs. assortment targets, share findings and propose adjustments to Merchandiser.
    • Liaise with Ecommerce team to ensure all novelties are visible on the site, and Non Dedicated stock articles are uploaded.
    • Monitor damaged stock levels with Logistic team and the workshop in partnership with the merchandising team.
    • Facilitate transfer from Warehouse to Workshop for damaged items that need repair/polishing.

Qualifications:

The ideal candidate is an outgoing problem-solver with strong systems, technical and communication abilities. He or she possesses excellent organizational skills, is detail-oriented, and displays a commitment to providing excellent customer service.

  • Undergraduate degree and minimum of 3-4 years related professional experience. Relevant supply chain merchandising experience preferred.
  • Outstanding computer skills with ability to learn new software applications quickly. Prior experience with SAP and CMS systems are strongly preferable.
  • Team player with initiative, ability to prioritize, multi-task without sacrifice of attention to detail and thrive in fast-paced environment.
  • Strong organizational, project management, communication, and follow-through skills are required.
  • Must be very organized - excellent time management and decision making skills
  • Understands Omni-channel Business and stock managements across networks
  • Strong collaboration skills to negotiate effectively across organizational boundaries

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH

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