UX Designer

Location
New York, New York, USA
Posted
08 Jul 2020
Closes
07 Sep 2020
Ref
73281
Level
Manager
The successful individual will leverage their proficiency in UX Design to...

- Partner closely with the E-commerce team to deliver a best-in-class experience across all Kate Spade platforms to maximize design capability and create best visual experience.
- Act as "go to" with in-depth knowledge of UX best practices and standards for E-commerce and Brand Creative teams.
- Transform customer insights and brand strategy into compelling user experiences that drive business results and customer satisfaction.
- Create original experiences that promote simplicity and a seamless design language in response to design challenges.
- Produce tangible documentation, including: content inventories, user flows, sitemaps, wireframes, and UI specifications.
- Undertake ethnographic observations, compile heuristic analysis, run usability tests, conduct interviews and develop user surveys.
- Present design concepts to key partners and refine based on feedback and learnings from user testing. Effectively communicate insights and outcomes.
- Proactively provide input to peer groups regarding customer experiences, process and creative strategy.

The accomplished individual will possess...
- 5+ years of interactive experience including e-commerce, experiential design and online branding
- Experience with both content-driven applications and task-oriented, experiential web sites; as well as across multiple platforms including mobile and touch-based interfaces
- Must have experience working with an external platform provider
- Expert in graphic design, typography, site infrastructure, photoshop, interactive design, flash, html, illustrator and sketch
- Strong design background and understanding of the Kate Spade customer
- Ability to speak and collaborate with both development and design partners
- High emotional intelligence with the ability to partner cross-functionally in the organization in order to meet shared objectives and business results
- Excellent analytical, communication, and teamwork skills
- Strong organizational skills and extreme attention to detail

Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com .

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