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(Senior) Product Analyst (f/m/d)

Employer
Zalando
Location
Berlin
Closing date
19 Jan 2022

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Function
Production - Garments & Accessories
Level
Senior Manager
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Job Details

Data is a critical part of our product development process and Product Analysts (f/m/d) are the chief advocates. We are looking for Product Analysts who can quickly jump in and make an impact on the digital experience of our customers in one of our product teams. You can find more details about the open products further below.

Working closely with teams of Software Engineers and Product Managers, you will be responsible for data-explorations, A/B tests and other statistical approaches focused on the product you are responsible for as well as the continuous reporting and monitoring of critical business KPIs. Your analytical understanding helps you to see clearly how our products grow and how these can be improved.

In addition, you will benefit from a network of Product Analysts, who share similar challenges across the company, to learn and develop your skills.

WHERE YOUR EXPERTISE IS NEEDED
  • Advising in the set-up of A/B Tests for new features and business opportunities, analysing and deep-diving into the results to give recommendations
  • Develop in-depth analytical (user) understanding of what drives growth for the product and how it can be improved
  • Be a data explorer, an educator and a partner in decision making
  • Challenge and contribute to product decisions based on your insights
  • Give (analytical) evidence supporting decisions to do certain things - from discovery to roll out.
  • Define the key performance metrics for the teams to judge and monitor product performance

WHAT WE'RE LOOKING FOR
  • Experience in a data-intensive analytics role such as in Digital Analytics, Product Analytics or Business Intelligence, preferably in e-commerce
  • Strong knowledge of e-commerce KPIs and how they can be defined
  • Strong knowledge of SQL, preferably BigQuery
  • Experience with advanced analytics and statistical software languages ( R or Python),
  • Strong knowledge of A/B testing best practices and/or quasi-experimental analysis methodologies
  • Experience in tracking and analysis of onsite user behavior (for example using Google Analytics or a similar service)

WHICH PRODUCT TEAMS NEED YOUR SUPPORT
  • Product Experience: This team owns the Product Detail Page. It focuses on giving to our customers easy ways to evaluate products through realistic, detailed, accurate, and category specific product presentation. As a Product Analyst, you will help the team develop new product presentation features and experiment with them.
  • Checkout and returns: This team owns one of the most critical processes at Zalando, the checkout funnel. As a product analyst in this team you would be responsible for helping optimize this experience for our customers.
  • Profile & Personalization: We continue to imagine new ways to make the experiences of our over 30 million customers in Europe more personal. We delight our customers with our search results. We also offer them the most beneficial recommendations in a conveniently personalized experience. Here you will have close interactions with the latest in data science.


PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)


We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 31 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store​
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
 Berlin
Germany
10243
Germany
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