(Senior) Product Analyst

Recruiter
Zalando
Location
Berlin
Posted
08 Jul 2020
Closes
26 Sep 2020
Ref
2241974
Data is a critical part of our product development process and Product Analysts are the chief advocates. We are looking for Product Analysts who can quickly jump in and make an impact on the digital experience of our customers in one of our product teams. You can find more details about the open products further below. Working closely with teams of Software Engineers and Product Managers, you will be responsible for data-explorations, A/B tests and other statistical approaches focused on the product you are responsible for as well as the continuous reporting and monitoring of critical business KPIs. Your analytical understanding helps you to see clearly how our products grow and how these can be improved.
In addition, you will benefit from a network of Product Analysts, who share similar challenges across the company, to learn and develop your skills.

WHERE YOUR EXPERTISE IS NEEDED
  • Advising in the set-up of A/B Tests for new features and business opportunities, analysing and deep-diving into the results to give recommendations
  • Develop in-depth analytical (user) understanding of what drives growth for the product and how it can be improved
  • Be a data explorer, an educator and a partner in decision making
  • Challenge and contribute to product decisions based on your insights
  • Give (analytical) evidence supporting decisions to do certain things - from discovery to roll out.
  • Define the key performance metrics for the teams to judge and monitor product performance

WHAT WE'RE LOOKING FOR
  • Experience in a data-intensive analytics role such as in Digital Analytics, Product Analytics or Business Intelligence, preferably in e-commerce
  • Strong knowledge of e-commerce KPIs and how they can be defined
  • Strong knowledge of SQL, preferably BigQuery
  • Experience with advanced analytics and statistical software languages ( R or Python),
  • Strong knowledge of A/B testing best practices and/or quasi-experimental analysis methodologies
  • Experience in tracking and analysis of onsite user behavior (for example using Google Analytics or a similar service)

WHICH PRODUCT TEAMS NEED YOUR SUPPORT
  • Product Experience: This team owns the Product Detail Page. It focuses on giving to our customers easy ways to evaluate products through realistic, detailed, accurate, and category specific product presentation. As a Product Analyst, you will help the team develop new product presentation features and experiment with them.
  • Checkout and returns: This team owns one of the most critical processes at Zalando, the checkout funnel. As a product analyst in this team you would be responsible for helping optimize this experience for our customers.
  • Profile & Personalisation: We continue to imagine new ways to make the experiences of our over 30 million customers in Europe more personal. We delight our customers with our search results. We also offer them the most beneficial recommendations in a conveniently personalized experience. Here you will have close interactions with the latest in data science.


PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)


We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 31 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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