Sales Manager - Santa Clara - Montblanc
- Employer
- Richemont
- Location
- 95050, United States
- Closing date
- 20 Nov 2020
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- Function
- Sales & Business Development
- Level
- Manager
Job Details
Primary responsibilities:
- Plans and directs the day-to-day sales operations of the boutique.
- Develops strategies to improve customer service, drive store sales, and increase profitability.
- Implementation and execution of sales initiatives
- Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
- Ensures all products and displays are merchandised effectively to maximize sales and profitability.
- Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas together with the Boutique Manager.
- Participates in the annual review process
Qualifications:
- A bachelor's degree or its equivalent; at least 5 years of experience in retail sales.
- Relies on extensive experience and judgment to plan and accomplish goals.
- Lead and directs the work of others.
- Excellent understanding and appreciation of the luxury goods markets
- Excellent communication skills both verbal and written to people of varying levels and cultures;
- Excellent interpersonal skills with the ability to cultivate good working relations within the company;
- Highly creative. Out-of-the-box thinker;
- Self motivated seeking challenge and growth
- Strong analytical and organizational skills;
Computer Skills:
- Microsoft Office, SAP, experience with Client Relationship Management systems and Outlook
Company
With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.
- Location
-
Geneva
CH
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