WHOLESALE OPERATIONS

Recruiter
Danse Lente
Location
London (Central), London (Greater) (GB)
Posted
23 Jul 2020
Closes
18 Aug 2020
Contract Type
Permanent
Hours
Full Time

Wholesale Operations

Danse Lente is a women's accessories label specialising in handbags and small leather goods, based in London. Selling through wholesale and online with a fast-growing profile; the role oversees the day to day management of operations and after-sales across both channels. The ideal candidate will be dynamic and analytical with strong attention to detail and a great attitude. A minimum of 2-years’ experience in a sales or post-sales role, within the fashion industry, is a must.

Responsibilities

  • Responsible for delivery of wholesale order book and understand the delivery windows and deadlines expected by the sales team
  • Be point person between internal sales department & our 3rd party warehouse
  • Manage inbound and outbound shipments and all accompanying paperwork - invoicing, and packing lists. Making sure HTS codes, agreed shipping terms and all other customs requirements are met.
  • Responsible for delivery schedules and priority lists - you will manage the output of the warehouse to meet agreed deadlines and shipping requirements from customers
  • Update sales, production teams along with the customers on shipment dates and any delays
  • Manage monthly the stock inventory across the channels
  • Trouble shoot any shipment or delivery related issues
  • Investigate any discrepancies on delivery
  • Ensure excellent after-sales customer service is provided at all times to guarantee customer satisfaction, retention and a seamless returns and repair process
     

About you

  • 2-3 years experience in a Wholesale sales or post-sales role
  • Well organised with the capacity to consider implications of decisions on all different parts of the business
  • Excellent time management and attention to detail
  • Highly numerical and strong IT skills with a solid knowledge of Microsoft Excel
  • Great negotiation skills and an excellent communicator
  • A strong work ethic and can-do attitude
  • Have an interest in fashion

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