Senior Product Manager - Consumer Facing Applications (Zalando Lounge)

31 Jul 2020
12 Aug 2020
In the role of CFA Lounge Product Manager, you will work in one of the customer journey pillars (Acquire, Engage, Convert, Delight) with a team of motivated and experienced engineers, designers, data analysts and UX researchers on the Zalando Lounge customer experience. Above all, your work will impact the way customers experience shopping clubs. Only by building a lasting relationship with users, we can actively impact business growth sustainably.
  • Live & breathe the existing product vision and its principles and contribute to constant strategic updates
  • Build a product that offers a great experience for our users and considers their needs along their entire journey at Zalando Lounge using lean product development methods (4D, Double Diamond, Value Proposition Canvas etc.) to converge and diverge between problem and solution space
  • Define feature prioritisation and build a roadmap, taking into consideration customer and business impact.
  • Define AB test scenarios to verify the impact of ideas, mitigate risks and instigate other quantitative/qualitative user test initiatives, as well as suitable KPIs to actively measure the impact of features and how they can improve over time.
  • Work closely with a team of skilled people to set the high-level vision and roadmap for the product and team. Partner with stakeholders across the organization to collaboratively reach short- and long-term goals.
  • Extensive experience working as a product manager building customer facing products together with cross functional teams.
  • Technical understanding of what it takes to build and maintain large scale applications and services, comfortable facilitating and participating in the architectural and technical decisions made in the team.
  • Knowledge of how to inspire, motivate and support a team to get things done. Translate your experience to user stories and prioritized backlog items.
  • Experience with user centered design approaches, data driven product development and knowledge of agile environments and influencing & challenging decision-making within an organization, and in a variety of contexts.
  • Touchpoints with lean product development methods (4D, Double Diamond, Value Proposition Canvas etc.)
  • Interest in ongoing strategic thinking to create a product which is affiliated to changing user needs as a driver for business impact

  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
Zalando Lounge is an online shopping club for fashion and lifestyle products in 13 European countries. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. However, Zalando Lounge is so much more than discounts. Our strength lies in our focus on fashion: from sought-after labels to niche brands, from famous international names to trendy luxury brands, we make sure to meet the fashion taste of all our customers, who are always on the hunt for the best products at the best prices. Working with our brand partners, we're pioneering innovative supply-chain and production processes and offer them an impactful and smart solution, creating a new way to shop for fashion - and a new way to sell.

Our Tech department builds and drives our own customer facing applications and internal services on top of Zalando's platform services. We have a strong focus on customer experience and learn and experiment how we can engage them even more. Being a member of the tech department, consisting of about 50 engineers, UX designers and product managers, this position will allow you to directly impact the business mission of Zalando Lounge.

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