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Retail Operations Associate

Employer
The RealReal Inc.
Location
Brisbane, California
Closing date
11 Aug 2020

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Job Details

As the Retail Operations Associate you will work directly with our retail stores to ensure all transfer requests of high-value merchandise are fulfilled from the warehouse and prepped for floor ready presentation. In this position, you will batch transfer requests, pick inventory from warehouse locations and prep luxury merchandise to retail standards while maintaining a 100% accuracy rate. You will be part of a small team handling outbound & inbound inventory and conducting quality inspections to ensure exceptions are corrected.You thrive in a high volume and fast-paced environment and your eye for detail makes you a stand out among your peers.

What You Get To Do Every Day
  • Perform all fulfillment duties of batching and packing out transfers in floor ready condition for each of our retail locations and maintain individual service level agreements (SLA) of 150-200 items per day
  • Pick inventory from warehouse locations with a 100% accuracy rate
  • Tag each item across all product categories following specific TRR retail guidelines
  • Handle high value, luxury merchandise with care and caution
  • Conduct quality inspections while handling and preparing inventory for retail locations
  • Handle reverse logistics of inventory for putaway to warehouse standards
  • Responsible for processing all parcel shipments with the designated carrier
  • Execute general warehousing practices; safety, organization, and housekeeping

What You Bring To The Role
  • 2+ years of experience in a warehouse environment or retail back of house environment (preferred)
  • Highly adaptable to various situations and business needs
  • Demonstrated ability to excel in Proficient computer skills
  • Ability to relay verbal and written information concisely and effectively
  • Outstanding time management, planning, and coordinating skills
  • A hands-on approach to operational needs and effective decision making
  • Ability to work a Sunday-Thursday day shift with flexibility 
  • Must be punctual and available to work overtime as needed
  • Must be able to lift heavy boxes up to 50 lbs and stand for extended periods of time

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we're growing fast and fundamentally changing the way people buy and sell luxury - a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

#LI-AGREENWALD

Company

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Company info
Location
San Francisco
US

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