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APP Officer

Employer
Burberry
Location
London, United Kingdom
Closing date
14 Aug 2020

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Function
PR & Communications
Level
Manager

Job Details

INTRODUCTION

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

JOB PURPOSE

This is a new role responsible for a high quality, effective, and efficient Goods-In service for all occupants in the new Global Headquarters in addition to all aspects of Asset and Profit Protection, Safety and Security of all Company assets, property and personnel.

RESPONSIBILITIES

  • Provides a high standard of Asset and Profit Protection, Safety, and Security within the Flagship Global HQ.
  • Manages the Goods In department with a thorough operational understanding of all equipment including CCTV, access control, X-ray machine, Goods- In Arrival System and to ensure the continued safety of all personnel.
  • Understands the business to ensure that the service provision reflects the business needs and continually strives to enhance services.
  • Manages the secure receipt, documentation, X-raying and storage of all company inbound mail, merchandise and equipment.
  • Manages the secure receipt, documentation, storage and hand-over of all outgoing mail, merchandise and equipment.
  • Maintains a strong working relationship with company nominated couriers and carriers.
  • Supports the Senior Goods-In Officer to deliver excellent customer service.
  • Has excellent personal presentation and conforms to the uniform standard.
  • Sound understanding of the Health and Safety policy, site evacuation and disaster management process (including incident management, reporting and escalation for serious incidents) and an ability to support line management as and when required.
  • Investigate all APP related matters following the approved investigation process and the correct procedures for securing and gathering evidence.
  • Carries out Asset & Profit Protection duties including thorough patrols of Goods In elevation and responsible for Loading Bay access control to minimise the risks to such a high profile Global HQ.
  • Completes any other APP and Goods In tasks as and when required for the needs of the business.


PERSONAL PROFILE

  • Minimum of 2-3 years' experience in a stock control/warehouse or Goods In environment.
  • The experience of working within the Asset & Profit Protection industry is desirable.
  • Computer literate with the ability to use Microsoft Outlook, Word, and Excel.
  • Proven communication and leadership skills.
  • Ability to demonstrate a high level of confidentiality.
  • Experience in the use of an X-ray machine for scanning post and parcels.
  • Problem solving.
  • Excellent presentation together with strong interpersonal skills.
  • Assertive and decisive
  • Flexible.
  • A clear and concise communicator at all levels.
  • Ability to motivate and influence at all levels.
  • Proactive.
  • Excellent team player and passionate about service and Company values
  • Confident and dynamic with a customer focussed Can Do attitude


Ideal but not essential:
  • First Aid at work qualification
  • GCSE Standard
  • Fire Safety qualification


FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || Corporate Affairs || Asset & Profit Protection || n/a ||

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