Regional Director

The Regional Director will manage a growing team of Associate Regional Directors and Group Managers who are responsible for driving sales and product acquisition by managing the company's new business acquisition and existing client base.  You are dedicated to your team's success and will work with your managers to cultivate the existing consignor base while increasing new consignor growth to hit monthly sales quotas. Must possess the ability to analyze reports, uncover areas of improvement, develop innovative solutions, and implement the strategies to ensure the team is performing at a high level.

What You Get To Do Every Day

• Develops and implements sales strategy to achieve monthly sales goals
• Direct and assist in securing luxury product from discerning clientele to meet monthly quotas
• Directs staffing, training, and performance evaluations to ensure sales quotas are achieved
• Liaison between the Sales team and Merchandising, Marketing and Operations to offer support and problem solve
• Directs prospecting development activity and coordinates sales activities by establishing sales opportunities, quotas, and goals
• Advise and support sales and prospecting techniques to generate new business and achieve monthly quotas
• Represents company at events to promote consignment service
• Partner with private clients, organizations and businesses to develop relationships that result in product acquisition and referrals
• Recommends or approves budget, expenditures, and appropriations for prospecting and sales efforts in partnership with Managing Director

What You Bring To The Role

• 5+ years of sales management experience with luxury brand retailer
• 1 year TRR experience as an Associate Regional Director, preferred
• 4 year degree, preferred
• Ability to thrive in a fast-paced startup environment
• Strong communication and presentation skills with the ability to to articulate a vision, strategy or idea clearly to the team and clients
• Experienced in working at both strategic and tactical levels. Possess the ability to pull/analyze reports, identify areas of improvement, develop strategies, and implement
• Strong customer service skills; possess the ability to manage difficult or emotional customer situations; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs
• Seasoned in performance coaching; setting goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development
• Strong Business acumen with the ability to display orientation to profitability, demonstrates knowledge of market and competition, and aligns work with strategic goals
• Experience with Salesforce highly preferred

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we're growing fast and fundamentally changing the way people buy and sell luxury - a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

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