Key Holder - San Francisco (Union Square) - Montblanc
- Employer
- Richemont
- Location
- 94108, United States
- Closing date
- 26 Aug 2020
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- Function
- Sales & Business Development
- Level
- Manager
Job Details
Overview: Overall responsibility for achievement of individual sales objectives; developing and servicing the customer.
Primary responsibilities:
- Achieve preset sales objectives
- Develop network and clientele
- Capture client information; consistently adding information to further promote boutique relationships and sales
- Possess strong product knowledge of the various collections
- Provide outstanding customer service
- Develop a working knowledge of simple pen repair and after sales service techniques
- Maintain the aesthetic quality of the store
- Open/close boutique as required
- Handles communication with corporate office in absence of management
- Responsible for ensuring loss prevention procedures are followed according to protocol
- Handle transfers in absence of management
Qualifications:
- Previous experience in retail sales; jewelry or high-end luxury product sales is preferred
- Strong understanding of Customer Service needs and customer priorities. Ability to establish and maintain effective relationships with customers and gain their trust and respect
- Excellent interpersonal, communication and computer skills are needed
- Strong attention to detail with the ability to handle multiple tasks simultaneously
- High school graduate or equivalent, College degree preferred
Company
With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.
- Location
-
Geneva
CH
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