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Senior Sales Support Associate

Employer
Ralph Lauren
Location
Himmelreich, Austria
Closing date
26 Aug 2020

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Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, and Club Monaco, among others, constitute one of the world's most widely recognized families of consumer brands

Position Overview
• Replenish the sales floor with pace & accuracy, ensure that all styles, sizes, colors are available at all times • Transfers stock to/from floor • Receive delivery and ensuring that the delivery is accurate • Execute & maintain customer support model store guidelines & standards to excellent standards

Essential Duties & Responsibilities
• Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor. • Ensures adequate supplies to create and maintain an effective stockroom environment • Process deliveries using guidelines to ensure productivity targets are exceeded (UPH) • Maintain exceptional housekeeping standards to reduce shrink • Demonstrate full understanding of relevant Department standard Operating Procedures • May help train or provide guidance and support to New Associates • Assumes role of Polo Buddy during the on boarding process

Experience, Skills & Knowledge
• Ability to work autonomously in a fast paced and dynamic environment • Previous exposure to a retail stock environment, • Excellent Customer Service skills according to RL Selling Culture Sales Model • Demonstrates One Team, One Family focused on the Customer • Able to adapt quickly to change and support others • Demonstrates and ability to engage others, utilizing Business Tools • Required language: local language, English to an intermediate level

Company

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