Associate Manager, DCOM (White House Black Market) - 11215 Metro Pkwy

Position Objective
This position will be responsible for supporting conversion and sales through the online merchandising strategy. She/he partners with internal teams and external vendors to successfully translate the business strategy to the ecommerce channel, satisfying the financial, technological, and operational demands of the business.

Functional Responsibilities

• Partners with Ecommerce Manager on strategies and promotion to drive sales.
• Owns small category business within the business
• Contribute Daily on analyzing the digital business to and provide actionable recommendations to improve business.
• Review Site Assets and provide inventory update base on in stock rates
• Reviews and analyzes online competitor site merchandising, promotional execution and tactics, user experience, product representation and taxonomy.
• Partners with Site Merchandising team on Force ranking based on Google Analytics insight and Selling.
• Partners with Site Marketing team to build compelling Product Collections to support Digital Marketing Efforts.
• Works with the Site Experience team to strategize navigation, category structure, custom pages and overall merchandising of the site prior to collection launches.
• Continually analyzes, executes, and provides improvements to the customer experience as it relates to navigation and product listing pages.
• Researches feedback from all available resources: customer service, customer feedback reporting, product ratings and reviews, social media, and utilize the information to optimize the site and improve site metrics.
• Creates strong partnerships among cross functional areas including Omni Merchants, Planning, Marketing, and Technology

Competencies

• Culture
• Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Decision Quality
• Making good and timely decisions that keep the organization moving forward.
• Action Oriented
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Interpersonal Savvy
• Relating openly and comfortably with diverse groups of people.
• Situational Adaptability
• Adapting approach and demeanor in real time to match the shifting demands of different situations.

Required Qualifications

• Bachelor's degree preferred
• 2-3 years Digital experience
• Strong analytical skills
• Excellent computer skills
• Microsoft- Excel proficient
• Basic knowledge of retail math
• Strong interpersonal skills; excellent written and verbal communication
• An ability to prioritize tasks to balance the immediate and long term needs of the business.
• Ability to demonstrate an understanding of analytics and ability to analyze data
• Ability to multi-task and complete projects on time

#AR

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.