Skip to main content

This job has expired

Senior Product Manager

Employer
Zalando
Location
Helsinki
Closing date
14 Sep 2020

View more

Function
Technology
Level
Senior Manager

Job Details

As our Senior Product Manager you will contribute to further development and growth of Zalando's Connected Retail business unit. The Connected Retail service gives physical retailers a chance to connect to the Zalando platform and sell products directly to our growing customer base. More than 1,800 brick-and-mortar stores in Germany and the Netherlands have already become part of the program, and generate relevant shares of their revenue through it. In April, participating brick-and-mortar retailers shipped almost 350,000 items to Zalando customers.

As a result of the increased demand of shops to digitize their assortment, and to access online customers, Zalando will also offer its successful Connected Retail program to brick-and-mortar retailers in Spain, Sweden, and Poland in the third quarter of 2020.

In this role you will have the chance to make a real impact to the customer experience and participate in the fashion ecosystem by building something completely new that is tangible and significant for our customers.

You will provide excellent quality product solutions for the partners, aligned with the high standards of Zalando platform. You will be working with a talented team of designers and engineers to discover, define, design and deliver seamless convenience to the consumer with unmatched customer experience, leading to high satisfaction results.

WHERE YOUR EXPERTISE IS NEEDED
  • Being responsible of product strategy. You contribute ideas based on a solid understanding of the existing product strategy, customer needs / problems and Zalando's company strategy.
  • Own the product backlog together with the engineering team and ensure that the engineering team has sufficient customer and business context.
  • Interact with our clients and internal stakeholders to define the right problems to solve and manage the communication between them and the engineering team.
  • Collect and analyse qualitative and quantitative data (e.g. analyze user comments, Google Analytics data) independently to identify the most relevant problems to solve in order to achieve the defined objectives.
  • You document product requirements and prioritize stories for next 2-3 sprints with minimum guidance. You track the development of defined product KPIs, solicit feedback from stakeholders and customers / users, and actively inform the teams about their impact.


WHAT WE'RE LOOKING FOR

  • Product Methodologies: You are diligent, detail-oriented and have the ability to prioritize requests and deliverables according to the company's overall strategy and goals. You have strong experience in agile software development methodologies and are familiar with Scrum, Kanban or other lean software development workflows. You have worked in close collaboration with software engineering teams. You know how to define a product roadmap and have experience in working with stakeholders on delivering the expected business benefits.
  • Analytical Skills: You are skilled in prioritising the product backlog based on qualitative and quantitative data. Experience with Google Analytics and SQL is a plus.
  • Customer focus: You have strong customer and service orientation and always keep customer and client perspectives in mind.
  • Communication: Fluent in English. German or any other Central European language is a plus.
  • Team Spirit: Our team is important to us and we are looking to have a great team player to join us.

PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal technical and fun guilds, knowledge sharing through tech talks, internal tech academy and blogs, product demos, parties & events
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion and lifestyle, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to around 32 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Teams at our Helsinki Tech Hub work on many of the cornerstones of our Fashion Store, including personalization and social fashion influencing components. Through full stack engineering and research, we turn visionary ideas into new emerging businesses with real potential. By tackling the most challenging problems for the fashion industry, we drive the personal digital experience and underlying knowledge models to create the most inspirational fashion experience for our customers

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert