Analyst, E-commerce

New York, New York, USA
01 Sep 2020
01 Oct 2020
Job Title: Business Analyst, Ecommerce
Summary: Business Analyst, Ecommerce is a key position supporting the digital organization and reporting to the Director of Ecommerce. The candidate will play a key role in driving the digital business with data, while partnering with multiple stakeholder teams to create and manage reporting and performance metrics. The ideal candidate must have strong self-motivation and demonstrate exceptional customer focus, drive for results, and attention to detail. This candidate must be comfortable working with large sets of data and using critical thinking/analytical skills to unlock key actionable insights.

Essential Duties and Responsibilities
- Measure, report, and analyze key performance and business indicators across Stuart Weitzman's digital properties and activations
- Create, implement, and automate Ecommerce dashboards/reporting as well as determine relevant Key Performance Indicators (KPIs), including detailed performance by region
- Partner with cross-functional teams to identify business drivers, trends, and drive execution opportunities
- Analyze site traffic and consumer behavior for business insights to support business decisions and deliver both improved customer site experience and business growth
- Partner closely with Director of Ecommerce to identify business growth opportunities and provide key support on special growth initiatives
- Provide marketing and site optimization recommendations based on data analysis

Skills and Abilities Required
- 1-3 years of work experience in similar role and/or environment
- Passion to drive business decisions with data and analyses
- Strong comfort level with Microsoft Office Suite, including experience with advanced Excel reporting and functions such as expertise in pivot tables and advanced formulas/functions for large datasets
- Ability to evaluate and change priorities daily and to perform efficiently within a fast paced team environment
- Excellent teamwork and relationship building skills
- Excellent analytical and problem solving skills and attention to detail
- Experience analyzing web or digital marketing metrics
- Strong organizational skills to manage multiple work streams in a team environment
- Strong communicator, both verbally and in writing about data to both technical and non-technical stakeholders

Education and Experience Required
- Experience working cross functionally and interacting with partners at all levels
- Previous experience with Google Analytics including but not limited to developing custom reports/dashboards, creating segments, applying custom dimensions, analyzing audience demographics, and user behavior/acquisition
- Experience with A/B testing design, execution, and analysis
- Ecommerce Planning and/or Merchandising experience is a plus
- Experience with statistics or advanced modeling is a plus
- Experience with reporting or data visualization software is a plus (e.g., Tableau)
- Experience with other programming languages / platforms is a plus (e.g., Python)
- Experience with predictive data modeling is a plus
- BA or BS degree

Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Stuart Weitzman is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Stuart Weitzman at #LI-MS1

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