E-Commerce Manager - Franchise

About Gap

Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it.

We've built our brand on staying true to our roots whilst always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us.

About the role

The E-Commerce Manager will be the interface between Brand Planning, Account Planning, Marketing and other Franchise Business Partners to ensure brand, product and commercial needs are fulfilled to the best in its class across multiple brands (Gap, BR, Athleta, Janie & Jack). The E-Commerce manager will maximize revenues by analyzing sales data, reporting performance, identifying growth opportunities and resolving issues to drive topline growth and to execute against the commercial e-commerce plan.

What you'll do

• Execute e-commerce strategy in line with strategic objectives and develop strong annual business plans to deliver against the budgeted growth targets
• Identify risk/opportunities to sales plans and collaborate with cross functional teams to develop action plans to achieve financial goals
• Recap and review account's sales performance, online analytics, customer data and other KPIS to formulate actionable insights that actively drive Online trade
• Regular site visits to ensure appropriate products are online and merchandised in line with brand and customer expectations; identifying product opportunities
• Participate in weekly trade meetings, produce website performance reports and analysis for management trading meetings
• Project manage new website and brand launches as well as new season launches
• Share results and best practice leanings with the wider cross functional organization

Who you are

• Minimum of 5 years' online trading experience ideally in a fashion retail environment with a Pure play organization
  
• Degree preferred
  
• Grounded commercial experience within an account management capacity, coupled with an understanding of the inner workings of a P&L
  
• Advanced data analytics, problem solving, process/project management and communication skills
  
• Strategic Awareness & Thinking - Develops new ideas, considers potential outcomes and develops action plans.
  
• Persuasion & Influence - Able to present facts, opinions and proposals persuasively to colleagues.
  
• A passion for achievement; integrity and drive with a strong desire to make things happen