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Assistant Web Producer

Employer
Intermix
Location
New York, New York, United States
Closing date
23 Oct 2020

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Job Details

About Intermix

INTERMIX is known for curating the most exciting mix of product from luxury and emerging designers. We're all about delighting our customers by helping them to discover trends, designers and notably special pieces.

Our unique culture blends an obsession with fashion with a powerful entrepreneurial energy. Online and in our stores - where merchandise is hand-selected - we're devoted to one-on-one service and styling, driven by data and on-the-ground insights that - at the end of the day, help us make our customers feel effortlessly chic. If you're bold, curious, and want to be part of an innovative approach to fashion, join us.

About the role

INTERMIX is seeking a full-time Assistant Web Producer for our growing online business. This person will play a key role within the Digital organization, supporting both front and back-end aspects of the intermixonline.com website to ensure operational excellence and a best in class customer experience.

What you'll do


  • Execute daily/weekly/monthly & ad hoc site content updates to support seasonal campaigns, global marketing initiatives, site testing and personalization initiatives


  • Create coupons, promotions & campaigns in SFCC to support promotional calendar, site testing & personalization initiatives


  • Participate in site QA/UAT for all site releases including bug fixes, scheduled sprint releases, site tagging, analyticseporting, special projects, etc.


  • Support Web Merchandising team with product activations and with creation and maintenance of site-wide product carousels, cross-sells, product recommenders, etc.


  • Troubleshoot various product go-live issues and ensure all PDP "components" are in place (images, copy, inventory, merchandising, cross-sells, etc.)


  • Partner closely with Customer Service team to troubleshoot complex order processing issues and ensure a timely resolution for our customers


  • Monitor front end website for daily issues/bugs + capture feedback from Web Ops/Merch team and submit support tickets accordingly



Who you are

  • Bachelor's Degree/Equalivalent work experience, with 1+ years previous Ecommerce experience
  • Sales Force Commerce Cloud experience preferred
  • Ability to work with remote teams across various time zones-flexible work schedule
  • Process driven with a desire to deliver high quality work
  • Operates with a sense of urgency and focus; is able to juggle multiple priorities at once
  • A team player with energy and enthusiasm-works well cross functionally to achieve common goals
  • Technology savvy-can pick up on and adopt new technology/systems quickly
  • Complex problem solver and solutions oriented


Benefits at Intermix

  • A generous merchandise discount on select designers at Intermix and 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Company

Welcome to INTERMIX, where fashion is fun. We believe style is a form of self-expression and we’re here to get you excited about getting dressed.

What makes us unique is our edit. Each season, our buyers visit hundreds of brands spanning the globe, selecting their favorite pieces, designers and trends. The result? A curated selection of the best styles across a mix of established and emerging designers —the things we know you’ll love. At INTERMIX, you’ll never have to sift through floors or pages of clothes and accessories to find the perfect one: We’ve done the work for you. And for those times when you need a little help pulling it all together, we offer complimentary styling services in our boutiques and online—think of it like getting connected to a good friend with great style. At INTERMIX shopping is personalized, easy and fun. You will leave feeling your most confident self.

We are proud to use our retail platform to advocate for and foster conversations about female empowerment, diversity and inclusion, and sustainability, three topics we care deeply about. We invite you to check out our monthly series, In Conversation With Women, where you can see these topics come to life through the shared experience of inspiring women.

We look forward to seeing you in one of our boutiques nationwide or online. If you have any questions, please don’t hesitate to reach out to us [here] or DM us on social. We’d love to hear from you.

Company info
Website
Telephone
3234391515
Location
1440 Broadway
New York
usa
10018
US

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