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Valuation Manager, Handbags

Employer
The RealReal Inc.
Location
New York City, New York
Closing date
22 Sep 2020

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Function
Operations
Level
Manager

Job Details

What You Get To Do Every Day
  • Facilitate all Valuation appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their items in our marketplace
  • Conduct real-time valuations and authentication for fashion items, using a wide array of industry specific tools
  • Provide pre-consignment pricing services to consignors and sales team members per direction of Luxury Consignment Office
  • Maintain strong understanding of pricing trends and the sell thru velocity of fashion items in our marketplace by working with the Pricing and Authentication teams
  • Accountable for the sell thru and velocity of product they have priced personally
  • Accountable for the conversion rate of appointments to consignments
  • Work with Store Manager to understand customer needs and stay current with in-store operations
  • Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team

What You Bring To The Role
  • 3-5 years experience in buying, designing, planning or merchandising; Handbags
  • Knowledge of luxury handbags in the primary or secondary market
  • Bachelor's degree from accredited college or university
  • 5+ years experience understanding and delivering values for fashion items
  • 2-5 years experience working in the luxury space in a customer facing role
  • Sales experience encouraged
  • Team player able to work effectively and collaboratively across all departments to meet goals and deadlines
  • Proven experience building a profitable business in Women's category
  • Strong management and team building experience
  • Ability to remain flexible and change strategies as business needs dictate
  • Passion for delivering a luxury experience each and every day
  • Available to work retail-hours and weekends based on needs of the Luxury Consignment Office
  • Open to regional travel per sister office needs and local satellite events
  • Fashion identification experience along with pricing expertise
  • Polished, professional presentation skills
  • A high degree of business acumen, sophistication, and the ability to quickly establish trust with consignors
  • Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected
  • Effective communicator (both verbal and written)
  • Demonstrates the skill and willingness to take initiative and to pro-actively anticipate organizational needs including the ability to meet external and internal deadlines as required.
  • Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes

The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we're growing fast and fundamentally changing the way people buy and sell luxury - a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother's room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

#LI-SMEEHAN

Company

The RealReal is leading the way in authenticated luxury consignment, online and in real life at our brick and mortar locations. Founded in 2011, we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart and creates a foundation of trust with shoppers and consignors. Our mission to extend the lifecycle of luxury items is leading innovation in sustainable fashion. We’re proud to promote the circular economy and to be the first luxury member of the Ellen MacArthur Foundation’s prestigious CE100 USA. 

Company info
Location
San Francisco
US

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