Manager, Influencer and Talent Relations - 12115 Metro Pkwy

Fort Myers, Florida, United States
22 Sep 2020
30 Sep 2020
Recruiter - Angie Rogaliner

Position Objective

This position is responsible for managing the end-to-end operations of Chico's, White House Black Market and Soma's influencer marketing campaigns. The role also writes and publishes the content for Inside Chic and Intimately Soma blogs.

  • Identifies and develops relationships with key influencers
  • Manages day-to-day communications with influencers and/or their management team for upcoming campaigns, promotions and gifting opportunities
  • Executes monthly paid campaigns by developing brand content with multiple influencers for Chico's, White House Black Market and Soma
  • Tracks influencer content and ROI of partnership
  • Manages affiliate marketing partners, including rewardStyle and ShopStyle
  • Executes quarterly influencer events for each brand
  • Oversees weekly, monthly and quarterly influencer reporting
  • Responsible for meeting annual revenue goals and additional KPIs for each brand
  • Works closely with social media team to maintain relationships with influencers on brand social channels
  • Responsible for maintaining and reporting User Generated Content gallery for each brand
  • Oversees and works closely with PR agency on day-to-day influencer support
  • Develops monthly blog content for Chico's and Soma and works closely with cross-functional marketing teams to maximize content
  • Responsible for weekly blog reports
  • Working knowledge of industry and social media trends within the influencer community
  • Performs miscellaneous research and other duties and projects as assigned

  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Decision Making: Making good and timely decisions that keep the organization moving forward.
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Situation Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
  • Organizing: Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
  • Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
  • Written Communications: Can write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Required Qualifications
  • Bachelor's Degree in Marketing, Social Marketing, PR, Communications or similar field preferred
  • 5+ years of experience preferred
  • Working knowledge of all social media platforms
  • Strong written and verbal communication skills
  • Computer proficiency in Outlook, Excel, Word, and PowerPoint
  • Familiarity with digital media (video and photography), as well as social media platforms, programs, techniques, functionality, custom applications and blog platforms
  • Excellent multi-tasker with a proven time management/prioritization track record
  • Confidentiality and the ability to manage sensitive information is a priority in this role
  • Ability to effectively manage multiple, concordant tasks and projects
  • Excellent interpersonal skills


Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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