Fitter

Job Title: Fitter

Location: Woburn Walk, Bloomsbury, London WC1H

Reports to: Head of Atelier

Working Hours: Part Time, 3 days per week, 9:30 – 6pm with one evening per week

Contract: Part Time Permanent (leading to a full time position)

Job Purpose

Responsible for leading all fittings with impeccable customer service and knowledge of construction and technical skills needed to execute the alterations.

Clear and concise fit notes for handing over to the atelier team who will perform all alterations.

You will maintain up to date processes, liaising between departments and ensuring smooth and professional day-to-day running of the department.

Work closely with the Head of Atelier to ensure all department needs are met in order to produce orders in a timely manner.

To have a comprehensive knowledge of the Halfpenny London standards, and ensure these are met through regularly revised processes, quality of product, and professional conduct.

Key duties & responsibilities:

• Prepare and run a well organized diary for fittings
• Assist with Halfpenny London events
• Manage bespoke timeline and fittings

FITTINGS

• Host bridal fittings. Ensure excellent customer service and an impeccable quality of alterations.
• Keep accurate fit notes and deliver a handover to the Head of Atelier for each client.
• Performing QC on all bridal orders before each fitting ensuring the utmost quality and finish of each product.
• Keep an organized fittings diary with the Retail team, ensuring all orders are in the fittings area at least 7 days before client appointments.

NEW PRODUCT DEVELOPMENT

• Work closely with Creative Director & Assistant during development of new collection and facilitate all workflow aspects from concept to design to production sign off.
• Attend all fittings – take detailed notes and supply your team with updated fit notes.
• Assist pattern cutter and production manager with product specs to handover to Production. Good product knowledge of all Halfpenny London collections.
• Flag any production and quality issues throughout a style’s cycle and work together with Production to find solutions.
• Develop and standardize workmanship techniques for production.

The Candidate:

You are intelligent, optimistic, aesthetic-driven, and solution oriented person who thrives from working with a luxury product.

• Excellent experience with alterations for evening and luxury garments.
• Excellent customer service skills and ability to multitask in hosting fittings while delivering exceptional service.
• Great understanding of patterns and creating bespoke garments.
• You will lead with initiative and a self drive.
• You will be highly organized and run a clear diary setting clear objectives and achievable deadlines.
• You will operate in a professional manner, as a proud representative of Halfpenny London, and the culture of the brand. This means bringing a problem solving attitude, a friendly approach, and a courteous manner in all dealings.
• You will lead by example to the freelancers and interns. Inspiring them to be the best version of themselves, while assisting you.
• Ability to work positively within a team.
• Strong communication skills
• Personal accountability and integrity
• Excellent attention to detail and organizational skills to meet all seasonal deadlines.
• Eager to learn and adapt to new systems and processes

Note: This list is not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel in the job. The content above is intended to describe the general nature and level of work being performed by people assigned to the role. This does not establish a contract for employment and are subject to change at the discretion of the employer.