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Cartier - Deputy Boutique Manager, Selfridges - Cartier

Employer
Richemont
Location
London, United Kingdom
Closing date
4 Feb 2021

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Function
Operations
Level
Manager

Job Details

Cartier

Cartier - Deputy Boutique Manager, Selfridges
ASAP start, permanent

How will you make an impact?
• Your key mission will be to drive the store turnover and to support this fantastic team in achieving all KPIs
• With your proactive example, you will encourage your team in focussing development and strengthening of the relationship with new and existing clients
• Learning from an experiencing Boutique Manager, you will support him in creating an action plan and setting targets, based on performance analysis and review of the team's competencies
• You will train and coach your direct reports, including ensuring that the teams are consistently providing an exceptional client experience
• Your market knowledge will allow you to propose, plan and promote exciting and relevant client events, as well as leading as an example when inviting top clients to these events
• Operation excellence for us is key, in fact you will lead as an example for all CRM and aftersales queries

How will you experience success with us?
• You will already be an established and experienced Deputy Boutique Manager or an Assistant Boutique Manager in Luxury Goods Retail
• We are looking for a strong people manager, able to lead inspire the team
• Your strategic thinking and your determination will support the boutique manager in planning and achieving the future successes of the team and boutique overall
• Organisational skills are key in this role, including having a great eye for details and being comfortable in using retail analytical tools
• You will have a very good general education, sense for etiquette, presentation, sense of luxury service and aesthetics
• You will be client centric, enjoying building long term relationships with our exclusive clientele Enjoying interacting with international and multicultural clientele, you will have strong interpersonal competences and excellent communication skills

How do we keep you smiling?
You will further your skill and knowledge of the fine jewellery universe. You will learn from extremely experienced managers. You will enjoy the boutique results and the positive client feedbacks. You will see your direct reports achieving results and thanks to your training and coaching. You will be a fantastic brand ambassador, enjoying a sense of belonging to our Cartier maison.

Your journey with us:
1st Stage - Initial screening call with the Richemont Talent Team

2nd Stage - Face to face meeting with the Hiring Manager and perhaps and fellow team member

3rd Stage - Final interview with the HR Business Partner

Learn more about life at Cartier and Richemont below:
https://www.linkedin.com/company/cartier/
https://www.youtube.com/cartier
https://www.linkedin.com/company/richemont/mycompany/
https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

#revealtheexceptional #richemont #cartier

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH

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