PLM Consultant

JOB SUMMARY

The PLM Consultant supports the PLM team by building User Acceptance Training documents, demonstrating system functionality during User Acceptance Training, capturing system issues and driving for resolution. They will be responsible for conducting user training and be the go to person to manage user issues.

This position collaborates with cross-functional product management team so must be solution and results oriented.

The position would be responsible for working with both the Hong Kong team and the Dongguan team.

JOB DESCRIPTION

RESPONSIBILITIES

• Write UAT training documents, conduct UAT training sessions and overall system training within the assigned time frame
• Identify, document, communicate and follow through on resolution of system and functionality issues
• Demonstrate system functionality as needed

EDUCATION & PRIOR EXPERIENCE NEEDED

• Experience working in a fashion retailer environment, preferably with experience in apparel, handbags and footwear
• 3+ years of doing PLM implementation training
• 3+ years of UAT implementation - this including but not limited to writing UAT scripts, conducting UAT
• Experience in CENTRIC and PTC FlexPLM is preferable
• Good Communication and problem solving skills with positive attitude
• Ability to work under pressure

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact talent@toryburch.com .