Assistant Visual Manager

JOB SUMMARY

Support in leading and developing the company's Visual presentation in Japan, and establish the Tory Burch Visual Merchandising standards throughout the region's FSS, SIS and Outlet channels. This role is all about leading the creation and maintenance of store environments which promote the Tory Burch brand, showcases & moves Tory Burch products, and delivers the ultimate customer experience. This person will need to have a well-developed understanding of the Tory Burch Visual presentation standards and strong business acumen, effectively balancing aesthetics with productivity, and be extremely creative as well as an effective communicator and trainer.

JOB DESCRIPTION

RESPONSIBILITIES

FOCUS AREA #1: Leadership

• Lead the planning, execution, and follow-up of key rollouts and initiatives for regional FSS, SIS and Outlet channels
• Train the field teams in FSS, SIS and Outlet channels in updated Visual standards and guidelines as communicated by Coprorate Headquarters
• Liaison between regional office and Corporate Headquarters, communicating successes, opportunities, and needs at the regional level for FSS, SIS and Outlet
• Support the Visual Manager in maintaining all organizational processes and procedures for the department, including FSS, SIS and Outlet operational responsibilities (calendars, budget tracking, etc.)
• Manage the development of Visual Merchandising educational/training tools to standardize training and store communication protocols with respect to official VM Directives
• Coordinate and conduct Visual training sessions and workshops throughout the region's FSS,

SIS and Outlet stores

• Travel with cross-functional partners in the region to influence Visual decision making throughout

FOCUS AREA #2: Regional Visual Merchandising Strategy & Standards

• Lead the regional channel in elevating, adapting, and implementing Visual guidelines, including but not limited to, window presentations and in-store displays
• Exercise independent judgment and discretion in developing strategies to uphold the Visual Merchandising standards with respect to regional channel, coordinating with Corporate Headquarters
• Demonstrate a strong working relationship with internal corporate teams, store management, and other cross-functional partners
• Emulate the brand aesthetic and embody a strong sense of fashion and an enthusiastic, positive attitude
• Contribute to maintaining all brand and operating standards to support brand consistency
• Identify Best-In-Class Visual Merchandising trends in the local market channels (windows, signage, props, etc.)
• Responsible for the adaptation and/or creation as well as the rollout of new presentation directives and communication to FSS, SIS and Outlet channels

• Resolve store-specific merchandising opportunities that require adaptations based on regional channel

FOCUS AREA #3: Visual Support- Events, New Store Openings & Special Projects

• Support and/or oversee all of the FSS, SIS and Outlet New Store Openings within the region
• Support and/or execute special event set-ups including but not limited to Press Previews, Styling Sessions and Brand Launch Events

• Responsible for ordering all regional VM prop packages with Visual Operations
• Work closely with cross-functional partners such as Retail, Marketing, Buying and PR to support their Visual needs (Press Previews, special events, etc.)

ADDITIONAL RESPONSIBILITIES NOT COVERED IN FOCUS AREAS

• Manage all regional sign requests
• Must have thorough knowledge of each season's Collection, monthly product deliveries, volume drivers and assortments
• Must be able to creative problem-solve and react quickly to address business concerns and be resourceful when working within budgetary constraints
• Collaborate in a creative environment with other members of the team to achieve results

EDUCATION & PRIOR EXPERIENCE NEEDED

• Minimum of 10 years Visual Merchandising and store operations experience with a luxury goods retailer.
• Strong organizational, management and leadership skills with the ability to multi-task
• Well-developed written and verbal communication skills including presenting material in an organized and compelling manner.
• Demonstrated ability to balance maintenance and installations on a rolling calendar.
• Ability to conduct installations outside of standard working and retail boutique hours (ie, early mornings, evenings and weekends).
• Word, PowerPoint and Excel proficiency
• Photoshop & Illustrator proficiency preferred
• Ability to work independently with strong initiative on many different types of projects simultaneously with aggressive timelines
• Ability to prioritize, work independently as well as with large groups
• Desire and ability to travel

DESIRED ATTRIBUTES

Please note any skills/qualities you would want someone to have in this role in addition to our core skills:

• Adaptable - Change before you have to
  • Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
• Entrepreneurial Spirit - Own it
  • Takes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
• Collaborative - No "I" in Tory
  • Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approach
• Client & Brand Focus - Put yourself in Tory's shoes
  • Passionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customers
• Live the Values - Being "Buddy"
  • Keeps the "Buddy Values" alive (Kindness, humility, warmth, honesty, loyalty, compassion, integrity, and passion) - It's not just what you do, but how you do it - Contributes to a positive and productive environment
• Functional Expertise - Know Your Stuff
  • Has the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practice
• FOR PEOPLE MANAGERS: Team Builder - It's all about "We"
  • Sets team goals and roles - Develops, motivates and empowers - Delivers constructive and encouraging feedback - Holds people accountable for results - Recognizes high performance
• FOR PEOPLE MANAGERS: Change Leader - Change is the essence of life
  • Challenges the current point of view - Puts changes in context for the team - Executes changes that impact the business - Is proactive and positive - Listens to and keeps the team up to speed

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact talent@toryburch.com .