Assistant Boutique Manager - Madison Avenue - Officine Panerai

Recruiter
Richemont
Location
City, New York, United States
Posted
23 Oct 2020
Closes
03 Jan 2021
Ref
25862-en_US
Officine Panerai

Assistant Manager, Panerai, (Madison Avenue)

MAIN PURPOSE

With their passion for the Maison, the candidate will efficiently assist the Boutique Manager to grow and optimize the boutique's performance. They will aid in the profitability of the boutique by consistently supporting and developing the boutique team while excelling in operational and client service repsonsibilities.

KEY RESPONSIBILITIES

Boutique Peformance & Sales Achievements

  • Work with your Boutique Manager to identify your personal sales goals and KPI's.
  • Review and have a clear understanding of the teams individual goals. Assist the Boutique Manager in creating actions plans to achieve personal targets.
  • Implement actions plans for your team.

    Team Management and Development
  • Assist the Boutique Manager in motivating and coaching Boutique Team daily.
  • Have extensive knowledge of the Maisons training materials and enfore these learnings with your team.
  • Assist the Boutique Manager in training new comers and assist in searching for new talent.

    Client Relationships
  • Provide the higest level of customer service at all time to support the business.
  • Assist Boutique Manager to understand and implement CRM programs to your team to optimize sales.
  • Build meaningful relationships with clients.
  • Assist the Boutique Manager in dealing with escalated client issues and concerns.

    Boutique Operations & Administration
  • Adhere to the Policies and Procedures and KPI's administered by the Maison.
  • Assist the Boutique Manger in back office duties including the excecution of delivery and boutique reporting.
  • Liasion between Corporate team and other Retail Teams when needed to ensure optimum boutique maintence.


QUALIFICATIONS

Education
  • High school. Bacehlor's degree preferred.


Qualifications:

  • Minimum of three years prior luxury sales and/or supervisor experience is required.


Technical Skills/Abilities
  • Computer proficiency with Word, Excel is required.
  • Experience with SAP is a plus


Personal Skills
  • Ability to motivate and develop a team of 4-5 sales persons.
  • Excellent interpersonal, communication, organizational and problem solving skills.
  • Additional language is a plus.

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