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Senior Product Manager Zalando Plus

Employer
Zalando
Location
Berlin
Closing date
25 Nov 2020

Job Details

As Zalando transforms from Europe's leading e-commerce company into The Starting Point for Fashion, this is an exciting time to join. As Senior Product Manager in the Zalando Plus team, you will be working across the organization as part of a high-performing team that is actively driving Zalando towards its mission to deepen customer relationships.

At Zalando Plus, our mission is to provide our customers with the most elevated online fashion experience. For 15 Euros a year, customers can unlock unlimited free premium delivery, exclusive member-only offers, personal style advice, and priority customer care.

WHERE YOUR EXPERTISE IS NEEDED
  • Use a highly-analytical customer-centric mindset to build a compelling vision of the future. Work backwards from this vision to construct a narrative for how we'll solve customer problems and realize business opportunities that matter at Zalando's scale
  • Think big and act fast to work through the complexity of building impactful experiences for millions of customers within a large, ambitious organization.
  • Collaborate with cross-functional teammates and become a trusted sparring partner to the leads of those teams
  • Be a mentor to other colleagues by showcasing deep expertise in Product Management methods and tools. Level up Product Management at Zalando by actively contributing to important discussions and initiatives within the Product Management job family


WHAT WE'RE LOOKING FOR
  • Demonstrated expertise in complex problem solving and ownership of impactful product initiatives through all phases of discovery, definition, design, and delivery. You look for step-changes rather than safe optimizations and are comfortable tackling problems that impact millions of customers
  • You have a strong sense for macro consumer trends within the fashion industry and can translate that to near-term product strategy. Ideally, you have worked in a business with a subscription model and understand the dynamics of recurring revenue. Bonus: You have experience with a fashion marketplace
  • You know the difference between evidence and proof, qualitative and quantitative data, and measuring customer success vs. measuring because you can. You can tell stories with data and demonstrate impact through clear KPIs
  • You are an incredibly capable writer and verbal communicator. You know the right level of detail needed to communicate with a range of audiences.
  • You have 3+ years of experience in Product Management and have beliefs and principles informed by both success and failure
  • You know that the success of whatever you are working on relies on the energy and attitude you bring to it and have the stamina to sustain that energy over many months and unexpected challenges


PERKS AT WORK
  • Culture of trust, empowerment and constructive feedback, open source commitment, meetups, game nights, 70+ internal and fun guilds, knowledge sharing through talks, internal tech academy and blogs, product demos, parties and events
  • Competitive salary, share options, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Extensive onboarding, mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

ABOUT ZALANDO

Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.

Company

Zalando is Europe’s leading online platform for fashion and lifestyle. Founded in Berlin in 2008, we bring head-to-toe fashion to 35 million active customers in 17 markets, offering clothing, footwear, accessories and beauty from over 3,000 international brands.

Our platform is a one-stop fashion destination for inspiration, innovation and interaction. As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners and every valuable player in the Zalando story.

Our goal is to become the starting point for fashion. We focus on the fashion industry and therefore operate in a variety of business areas.

  • Fashion Store
    Zalando online shops are tailored to local customers’ needs in 17 different European markets. The range extends from renowned global brands and fast fashion to local brands and is supplemented by our private labels.
     
  • Offprice
    The Offprice business of Zalando serves the sale of previous season’s assortments. As part of a shopping club, the Zalando Lounge offers registered members exclusive sales campaigns at discounted prices.
     
  • Zalando's Private Labels
    Zalando’s private label assortment includes shoes, clothing and accessories for women, men and children. With a total of six private labels, Zalando creates its own products, covering the entire value chain from design to sales.
     
  • Zalon
    Zalon is our style advice service, via which customers can consult and get inspiration from selected stylists regarding individualized purchases.
     
  • Zalando Marketing Services
    The entirety of Zalando’s expertise and scope is bundled in Zalando Marketing Services, which now offers personalized marketing solutions for our brand partners.
     
  • Zalando Fulfilment Solutions
    Zalando makes its own logistics capabilities available to external partners, so they do not have to be concerned with infrastructure issues but can concentrate fully on their core competence in the fashion business.
     
  • Zalando Partner Services
    Zalando helps other players in the industry to be successful in the digital world. For example, by connecting warehouse stocks with multiple retailers, by digitizing processes involved in fashion wholesale and by integrating offline businesses into our Zalando platform.


With a strong workforce of around 14,000 employees of over 130 different nationalities, Zalando unites diverse people, capabilities and concepts. Consolidating our effort and ideas scales our impact as an innovator in Fashion, Technology, Digital Marketing and Logistics Operations.

Company info
Website
Telephone
+49 (0)30 2759 4693
Location
Zalando SE
Valeska-Gert-Straße 5
Berlin
Germany
10243
Germany

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