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Identity & Access Management Analyst, NYC - Richemont

Employer
Richemont
Location
New York, United States
Closing date
12 Dec 2020

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Function
Technology
Level
Manager

Job Details

Richemont

Based at our Midtown Office, the Identity & Access Management team is responsible for delivering enterprise-wide Identity, Access, Directory and Authentication Services to support both cloud and on-premises services. IAM team integrates modernized infrastructure with some legacy components to support the company initiatives.

A member of the IAM Operation Team, located in Switzerland, Portugal, USA and Hong Kong, provide L3 supports on Identity & Access Management (IAM) services. You will report to the Lead - IAM Operations, work closely with the IAM team members and interact with internal IT communities.

Responsibilities
  • Maintain system availability, manage day-to-day operations, integrate and provide support worldwide on Identity & Access Management services:
    • Enterprise Directory Architecture
    • Identity Management
    • Single Sign-On, Multi-Factor Authentication and Federation Services
    • Privileged Access Management
    • DNS Management
    • Certificate Management
  • Identify potential issues, analysis, troubleshoot complex infrastructure problems and elaborate corrective measures.
  • Handle support calls base on ticketing system, track and communicate their resolutions.
  • Create and maintain technical documentations and training materials
  • Participate in training and coaching to worldwide IT communities.
  • Participate in infrastructure enhancements and projects


Personal Skills
  • Customer focused and service oriented
  • Be able to manage multiple assigned projects, prioritize tasks and complete works in accordance with planned schedule with high quality deliverables
  • Proactive, able to work independently and under pressure with little supervision
  • Has logical thinking and analytical mind-set
  • Experience of working in a multinational enterprise and preferable in a global team
  • Excellent spoken/written communication in English is mandatory
  • Good team player with strong interpersonal communication skills
  • Willingness to learn new technologies and maintain industry knowledge


Requirements and Certifications
  • Education: Minimum BS in Computer Science or equivalent.
  • Required experience: 5+ years experiences in IT industry, with :
    • 2+ years of implementing and administering Enterprise Directory Architecture, eg: Microsoft Active Directory & Azure AD
    • Strong Active Directory skills including multi-factor, multi-domain environments; LDAP, federation, domain trust relationships, DNS, group assignments and role delegations...etc
    • PowerShell and other scripting experience is a must
    • Understanding on cloud architecture and concepts
    • Hands on experience in supporting identity management services in a large enterprise
    • Strong understanding on identity and access management
  • Solid knowledge of IT Service Management (ITSM) principles and practices
  • Understand networking (LAN, MAN, WAN) to support systems within large scale organizations
  • Microsoft certifications
  • Other professional certifications are an asset


Others
  • Business trips on request maybe required
  • Frequent travel to our Shelton, CT office is required
  • On-call during weekend and public holidays are required

Company

With some +35,000 colleagues worldwide, the Group comprises 18 Maisons and two online distributors. We apply our avant-garde mindset, artistic vision and craftsmanship to watch-making, jewellery, writing instruments and high-end fashion and accessories. Each Maison and e-commerce platform functions as an international business with a family feel and is led by an entrepreneurial spirit and respect for tradition, making the Group a game changer in the high luxury industry. Innovation is at our core. Our history is marked by the achievements of our people. They push the limits and turn the ordinary into the extraordinary. By encouraging innovation across our business and making it a priority, we deliver the ultimate high luxury experience. They participate in groundbreaking ventures like the YNAP/Alibaba startup and our own research and development hub Micro city. Focused on the horizon, the Group maintains its position as an established industry leader.

Company info
Location
Geneva
CH

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