Manager, Digital Ops & Analytics - 11215 Metro Pkwy

Recruiter
Chico's
Location
Fort Myers, Florida, United States
Posted
30 Oct 2020
Closes
31 Oct 2020
Ref
7601
Function
Marketing
Level
Manager
Position Objective

This position is responsible for digital operationsduties on the site and of the ATG eCommerce Platform and digital analytics across Chico's FAS.

FunctionalResponsibilities
  • Oversees the product content activation across FAS in partnership with various cross functional partners to produce, edit and categorize products.
  • Oversees the accuracy of product pages; trouble shoots and resolves issues with product content.
  • Looks for site opportunities to improve path to purchase and makes recommendations based on pulling all analytical components together to a paint a holistic picture
  • Leads all digital analysis and partners with various cross functional partners to gather reporting requirements and needs.
  • Partners with IT & QA in resolving issues timely.
  • Works with Product teams to define operational systemic elements for features and functions
  • Responsible for QA and UAT of the site prior to new functionality release
  • Identifies and recommends opportunities for process improvement. Initiates process changes as needed utilizing the appropriate resources.
  • Performs miscellaneous research, operational duties, and assists with projects as assigned.
  • Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and

Required Qualifications
  • 5-7 years of online marketing, Operations, and/or merchandising experience are required
  • Proficient in Microsoft Office programs:Microsoft Excel, Word, Outlook, Power Point
  • Must be deadline driven and operate with strong sense of urgency
  • Flexible, adaptable with the ability to work under pressure to meet deadlines in a fast- paced office environment
  • Experience working cross-functionally to drive results
  • Possess the desire, ability and knowledge to ensure that our merchandising initiatives are the most current, help identify merchandising needs and/or development opportunities to align with our overall ecommerce strategies
  • Understanding of Internet as a commerce channel, trends, and user behaviors
  • Positive attitude with a creative mindset and ability to think outside the box
  • Ability to produce on-time quality deliverables in a deadline driven environment while balancing multiple priorities
  • Excellent communication, organization, time management and analytical/problem solving skills are required, along with a high degree of flexibility
  • Strong analytical and technical skills
  • Power user of website analytics, content management and on-site search tools
  • Assertive and adaptable in a fast-paced environment
  • Ability to balance working on several tasks at a time
  • Must understand the "customer first" philosophy always keeping in mind our approach is to deliver a world class experience for our customer in everything we do

*AR
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Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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